Customer Service Jobs in Detroit, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (15 miles from Detroit, MI)
- 13 days ago
- Saturn Printing
- Livonia, MI (15 miles from Detroit, MI)
- 13 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
- Canton, MI (21 miles from Detroit, MI)
- 2 hours ago
- Canton, MI (21 miles from Detroit, MI)
- 2 hours ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
Customer Service representative
- Troy, MI (18 miles from Detroit, MI)
- 9 hours ago
- Troy, MI (18 miles from Detroit, MI)
- 9 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Saint Clair Shores, MI (11 miles from Detroit, MI)
- 9 hours ago
- Saint Clair Shores, MI (11 miles from Detroit, MI)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Farmington Hills, MI (20 miles from Detroit, MI)
- 9 hours ago
- Farmington Hills, MI (20 miles from Detroit, MI)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Licensed Insurance Customer Service Representative - Ann Arbor, MI
- Wyandotte, MI (10 miles from Detroit, MI)
- 2 days ago
- Wyandotte, MI (10 miles from Detroit, MI)
- 2 days ago
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...
Customer Service Representative
- Warren, MI (12 miles from Detroit, MI)
- 4 days ago
- Warren, MI (12 miles from Detroit, MI)
- 4 days ago
Providing best-in-class customer service by answering customer and sales rep phone calls/emails to provide order status, repair capabilities, and other various requests....
Customer Service Representative
- Plymouth, MI (24 miles from Detroit, MI)
- 5 days ago
- Plymouth, MI (24 miles from Detroit, MI)
- 5 days ago
People Customers Trust The Customer Service Representative is responsible for providing superior service to customers....
Senior Customer Service Representative
- Plymouth, MI (24 miles from Detroit, MI)
- 5 days ago
- Plymouth, MI (24 miles from Detroit, MI)
- 5 days ago
May provide direction and support to other customer service representatives and/or provide back up to Customer Service Manager as needed....
Retail Customer Service Associate
- Oak Park, MI (10 miles from Detroit, MI)
- 5 days ago
- Oak Park, MI (10 miles from Detroit, MI)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Part-Time Customer Success Representative (TEMPORARY ADMINISTRATIVE SPECIAL SERVICES)
- Detroit, MI
- 5 days ago
- Detroit, MI
- 5 days ago
Description Success Team Representative (Call Center Only) Are you a charismatic, friendly, problem-solving team player? If so, we have an ideal position for you within our Call Center. You will...
Pre-Licensed Customer Service Representative - Remote
- Dearborn, MI (6 miles from Detroit, MI)
- 5 days ago
- Dearborn, MI (6 miles from Detroit, MI)
- 5 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkInquire about level of customer service and document any concerns. Accurately check vehicle for damage. Assist in keeping lot organized for ease of access and traffic flow....
Customer Service Representative
- Harper Woods, MI (9 miles from Detroit, MI)
- 6 days ago
- Harper Woods, MI (9 miles from Detroit, MI)
- 6 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Part-Time Customer Success Representative (TEMPORARY ADMINISTRATIVE SPECIAL SERVICES)
- Detroit, MI (1 mile from Detroit, MI)
- 6 days ago
- Detroit, MI (1 mile from Detroit, MI)
- 6 days ago
Success Team Representative (Call Center Only) Are you a charismatic, friendly, problem-solving team player? If so, we have an ideal position for you within our Call Center. You will be tasked...
Demographic Data for Detroit, MI
Moving to Detroit, MI? Find some basic demographic data about Detroit, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Detroit, MI
Highest Education Level
Customer Services in Detroit, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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