Customer Service Jobs in Dimondale, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

Customer Service Representative

  • Pleasant Lake, MI (23 miles from Dimondale, MI)
  • 17 hours ago
  • Pleasant Lake, MI (23 miles from Dimondale, MI)
  • 17 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative II

  • Mason, MI (10 miles from Dimondale, MI)
  • 1 day ago
  • Mason, MI (10 miles from Dimondale, MI)
  • 1 day ago

Our Administrative Sales team is looking for aBilingual Customer Service Representative!...

Treasury Customer Service Representative 6-E8

  • Lansing, MI (8 miles from Dimondale, MI)
  • 5 days ago
  • Lansing, MI (8 miles from Dimondale, MI)
  • 5 days ago

6 or one year equivalent to a Treasury Customer Service Representative 7....

Bilingual Customer Service Representative I

  • Mason, MI (10 miles from Dimondale, MI)
  • 5 days ago
  • Mason, MI (10 miles from Dimondale, MI)
  • 5 days ago

Our Administrative Sales team is looking for a Bilingual Customer Service Representative!...

Retail Customer Service Associate

  • Lansing, MI (8 miles from Dimondale, MI)
  • 5 days ago
  • Lansing, MI (8 miles from Dimondale, MI)
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Lansing, MI (8 miles from Dimondale, MI)
  • 8 days ago
  • Lansing, MI (8 miles from Dimondale, MI)
  • 8 days ago

QUALIFICATIONS Qualifications 1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving....

Customer Service Representative

  • Lansing, MI (8 miles from Dimondale, MI)
  • 8 days ago
  • Lansing, MI (8 miles from Dimondale, MI)
  • 8 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Customer Service Representative

  • East Lansing, MI (13 miles from Dimondale, MI)
  • 9 days ago
  • East Lansing, MI (13 miles from Dimondale, MI)
  • 9 days ago

Customer Service Representative: Responsibilities and Daily Duties As a Customer Service Representative, you will interact with people all day....

Retail Customer Service Cashier

  • Springport, MI (17 miles from Dimondale, MI)
  • 9 days ago
  • Springport, MI (17 miles from Dimondale, MI)
  • 9 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate Full Time

  • Mason, MI (10 miles from Dimondale, MI)
  • 9 days ago
  • Mason, MI (10 miles from Dimondale, MI)
  • 9 days ago

Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....

Customer Service Representative

  • Lansing, MI (8 miles from Dimondale, MI)
  • 9 days ago
  • Lansing, MI (8 miles from Dimondale, MI)
  • 9 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English)

  • Lansing, MI (8 miles from Dimondale, MI)
  • 13 days ago
  • Lansing, MI (8 miles from Dimondale, MI)
  • 13 days ago

JOB DETAILS Job Details Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English) Job Code Number 276395076 Job Description Job Title: Seasonal Customer Service Representative-Remote...

Remote Work

Customer Service Representative

  • Lansing, MI (8 miles from Dimondale, MI)
  • 15 days ago
  • Lansing, MI (8 miles from Dimondale, MI)
  • 15 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Rec Dispensary Associate

  • Okemos, MI (12 miles from Dimondale, MI)
  • 17 days ago
  • Okemos, MI (12 miles from Dimondale, MI)
  • 17 days ago

The role of Dispensary Associate is more customer service and success than sales....

Customer Service Representative

  • Lansing, MI (8 miles from Dimondale, MI)
  • 20 days ago
  • Lansing, MI (8 miles from Dimondale, MI)
  • 20 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Dimondale, MI

Moving to Dimondale, MI? Find some basic demographic data about Dimondale, MI below.


Local
National
5,987
79
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Dimondale, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Dimondale, MI offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dimondale, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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