Customer Service Jobs in Fenton, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - IDDM
- Grand Blanc, MI (11 miles from Fenton, MI)
- 7 hours ago
- Grand Blanc, MI (11 miles from Fenton, MI)
- 7 hours ago
Education and/or Experience + High school diploma or general education degree (GED). + 6 months of relevant customer service experience preferred....
Client Service Representative, National Accounts
- Novi, MI (23 miles from Fenton, MI)
- 1 day ago
- Novi, MI (23 miles from Fenton, MI)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Retail Customer Service Supervisor
- Flint, MI (16 miles from Fenton, MI)
- 2 days ago
- Flint, MI (16 miles from Fenton, MI)
- 2 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Brighton, MI (13 miles from Fenton, MI)
- 3 days ago
- Brighton, MI (13 miles from Fenton, MI)
- 3 days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Pharmacy Customer Service Associate
- Waterford Township, MI (18 miles from Fenton, MI)
- 5 days ago
- Waterford Township, MI (18 miles from Fenton, MI)
- 5 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- Clarkston, MI (17 miles from Fenton, MI)
- 6 days ago
- Clarkston, MI (17 miles from Fenton, MI)
- 6 days ago
Company Description Job Description Make up to $15/hr with tips We are searching for qualified customer service reps with personality and people skills....
Customer Service Associate - Temporary
- Davison, MI (21 miles from Fenton, MI)
- 10 days ago
- Davison, MI (21 miles from Fenton, MI)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Auburn Hills, MI (24 miles from Fenton, MI)
- 16 days ago
- Auburn Hills, MI (24 miles from Fenton, MI)
- 16 days ago
If so, Guardian Industries is seeking a Customer Service Representative to join our Customer Service team in Auburn Hills, MI! This is an onsite role in our Auburn Hills office....
Service Center Fenton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
Retail Customer Service supervisor
- Auburn Hills, MI (24 miles from Fenton, MI)
- 18 days ago
- Auburn Hills, MI (24 miles from Fenton, MI)
- 18 days ago
Role models outstanding customer service....
Customer Service Representative
- Davison, MI (21 miles from Fenton, MI)
- 19 days ago
- Davison, MI (21 miles from Fenton, MI)
- 19 days ago
Dispatcher experience DMV/Insurance/body shop CSR experience 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and...
- Burton, MI (19 miles from Fenton, MI)
- 20 days ago
- Burton, MI (19 miles from Fenton, MI)
- 20 days ago
service....
Retail Customer Experience Associate, Lacantera - Full Time
- Novi, MI (23 miles from Fenton, MI)
- 20 days ago
- Novi, MI (23 miles from Fenton, MI)
- 20 days ago
Id : REQ_556534, Title : Retail Customer Experience Associate, Lacantera - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...138, ExternalPostedStartDate...
- Commerce Twp, MI (17 miles from Fenton, MI)
- 24 days ago
- Commerce Twp, MI (17 miles from Fenton, MI)
- 24 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Auburn Hills, MI (24 miles from Fenton, MI)
- 45+ days ago
- Auburn Hills, MI (24 miles from Fenton, MI)
- 45+ days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Fenton, MI
Moving to Fenton, MI? Find some basic demographic data about Fenton, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fenton, MI
Highest Education Level
Customer Services in Fenton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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