Customer Service Jobs in Holland, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate Part Time Overnight
- Nunica, MI (21 miles from Holland, MI)
- 1 day ago
- Nunica, MI (21 miles from Holland, MI)
- 1 day ago
Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....
Customer Service Representative
- Wyoming, MI (17 miles from Holland, MI)
- 2 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Wyoming, MI (17 miles from Holland, MI)
- 9 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 9 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Role Responsibilities: As a Customer Service Associate, you're in charge of ensuring an exceptional customer experience....
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Pharmacy Customer Service Associate
- Wyoming, MI (17 miles from Holland, MI)
- 29 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 29 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Wyoming, MI (17 miles from Holland, MI)
- 30+ days ago
- Wyoming, MI (17 miles from Holland, MI)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Part-Time)
- Byron Center, MI (19 miles from Holland, MI)
- 30+ days ago
- Byron Center, MI (19 miles from Holland, MI)
- 30+ days ago
Overview Position Available: Monday - Friday | 10:00 AM - 3:30 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight...
Sales & Customer Service Associate
- Grandville, MI (17 miles from Holland, MI)
- 45+ days ago
- Grandville, MI (17 miles from Holland, MI)
- 45+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
U-Box Customer Care Representative (CDL A)
- Byron Center, MI (19 miles from Holland, MI)
- 45+ days ago
- Byron Center, MI (19 miles from Holland, MI)
- 45+ days ago
Location: 701 68th St SW, Byron Center, Michigan 49315 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- Allegan, MI (21 miles from Holland, MI)
- 90+ days ago
- Allegan, MI (21 miles from Holland, MI)
- 90+ days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...
Retail Customer Service Cashier
- Holland, MI (4 miles from Holland, MI)
- 90+ days ago
- Holland, MI (4 miles from Holland, MI)
- 90+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Holland, MI
Moving to Holland, MI? Find some basic demographic data about Holland, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Holland, MI
Highest Education Level
Customer Services in Holland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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