Customer Service Jobs in Jackson, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Role models outstanding customer service....
Customer Service Representative 3.7 3.7 out of 5 stars 2545 Spring Arbor Rd, Jackson, MI 49203 The insurance industry is evolving, and SIAA is excited to drive this evolution....
Job title: Client Service Representative On-Site: Jackson, MI Reports to: Client Manager Classification: Hourly, Non-Exempt Salary: $14 - $16 Hourly Starting pay varies based on location and...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3600 Oneil Dr, Jackson, MI 49202...
Customer Service Associate Part Time
- Mason, MI (22 miles from Jackson, MI)
- 30+ days ago
- Mason, MI (22 miles from Jackson, MI)
- 30+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Bilingual Customer Service Representative I
- Mason, MI (22 miles from Jackson, MI)
- 30+ days ago
- Mason, MI (22 miles from Jackson, MI)
- 30+ days ago
Our Administrative Sales team is looking for a Bilingual Customer Service Representative!...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Essential Functions: The Customer Service Representatives (CSR) works in the delivery of customer assistance in a Contact Center office environment....
Customer Service Representative
- Clinton, MI (24 miles from Jackson, MI)
- 45+ days ago
- Clinton, MI (24 miles from Jackson, MI)
- 45+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for Jackson, MI
Moving to Jackson, MI? Find some basic demographic data about Jackson, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Jackson, MI
Highest Education Level
Customer Services in Jackson, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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