Customer Service Jobs in Kalamazoo, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Portage, MI (5 miles from Kalamazoo, MI)
- 5 days ago
- Portage, MI (5 miles from Kalamazoo, MI)
- 5 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Associate- PRN/Variable Shift Every Other Weekend Required
- Kalamazoo, MI
- 8 days ago
- Kalamazoo, MI
- 8 days ago
Some related Customer Service experience preferred....
Retail Customer Service Cashier
- Athens, MI (20 miles from Kalamazoo, MI)
- 9 days ago
- Athens, MI (20 miles from Kalamazoo, MI)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Instruments, Neurotechnology & Spine
- Portage, MI (5 miles from Kalamazoo, MI)
- 11 days ago
- Portage, MI (5 miles from Kalamazoo, MI)
- 11 days ago
Additional Skills & Qualifications Top 3 important skills Customer service in some capacity, they have seen success with people that have worked at Panera Bread, front desk roles and Call Centers such...
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Otsego, MI (16 miles from Kalamazoo, MI)
- 13 days ago
- Otsego, MI (16 miles from Kalamazoo, MI)
- 13 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative - Medical Devic
- Portage, MI (5 miles from Kalamazoo, MI)
- 14 days ago
- Portage, MI (5 miles from Kalamazoo, MI)
- 14 days ago
TEKsystems Customer Service Representative - Medical Devic in Portage , Michigan Description Shift will be 10:30a - 7:00p (M - F) in office position Maintains direct contact with customers before and...
Our client, a highly successful medical technology company, is looking to hire candidates to join their team as Customer Service Representatives....
Client Service Representative Duties: Customer service functions such greeting clients and handling multi-line telephones Scheduling and confirming appointments Placing outbound calls for follow-ups...
Job Description Logistical Support Customer Service Representative - Peckham, Inc.
- Battle Creek, MI (23 miles from Kalamazoo, MI)
- 27 days ago
- Battle Creek, MI (23 miles from Kalamazoo, MI)
- 27 days ago
Job Description Logistical Support Customer Service Representative - Peckham, Inc. Job Code Number 280567709 Job Description SIGN-ON BONUS! RECEIVE $300 AFTER TRAINING!...
Retail Customer Service Supervisor Portage SLP
- Portage, MI (5 miles from Kalamazoo, MI)
- 28 days ago
- Portage, MI (5 miles from Kalamazoo, MI)
- 28 days ago
Role models outstanding customer service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Kalamazoo, MI
Moving to Kalamazoo, MI? Find some basic demographic data about Kalamazoo, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Kalamazoo, MI
Highest Education Level
Customer Services in Kalamazoo, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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