Customer Service Jobs in Kentwood, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Walker, MI (13 miles from Kentwood, MI)
- 1 day ago
- Walker, MI (13 miles from Kentwood, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - HVAC
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 2 days ago
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 2 days ago
We are currently hiring for a Customer Service Representative!...
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Dispensary Associate-PT (Century)
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 4 days ago
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 4 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Caledonia, MI (6 miles from Kentwood, MI)
- 4 days ago
- Caledonia, MI (6 miles from Kentwood, MI)
- 4 days ago
Customer Service Representative Summary A manufacturer of custom labeling and packaging solutions is seeking a Customer Service Representative to join their team in Grand Rapids, MI....
Customer Service Representative
- Wayland, MI (12 miles from Kentwood, MI)
- 4 days ago
- Wayland, MI (12 miles from Kentwood, MI)
- 4 days ago
1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to...
Dispensary Associate-PT (28th St)
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 6 days ago
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 6 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 6 days ago
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 6 days ago
ELS is hiring for the position of Customer Service Associate in Grand Rapids, Michigan....
Retail Customer Service Supervisor
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 7 days ago
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 7 days ago
Role models outstanding customer service....
Beef Monitoring Customer Success Representative (Upper Midwest)
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 9 days ago
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 9 days ago
Welfare, Beef Cattle Management, Business, Case Study Research, Clinical Experience, Conflicts of Interests, Customer Communications, Customer Experience Improvement, Customer Experience Management, Customer...
Client Service Representative (Part-Time)
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 11 days ago
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 11 days ago
Equivalent work experience equal to 1-2 years of prior office experience with a focus in administration or customer service. 2. Familiarity with credit union operations is preferred. 3....
Dispatcher and Customer Service Representative
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 13 days ago
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 13 days ago
, and skilled in managing both marketing and customer service tasks....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4326 28Th St Se, Kentwood, MI 49512...
Customer Service Representative, Full or Part Time
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 18 days ago
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 18 days ago
Store 4706207: 514 Michigan St NE, Grand Rapids, Michigan 49503 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Kentwood, MI
Moving to Kentwood, MI? Find some basic demographic data about Kentwood, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Kentwood, MI
Highest Education Level
Customer Services in Kentwood, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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