Customer Service Jobs in Kentwood, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate Part Time Overnight
- Comstock Park, MI (15 miles from Kentwood, MI)
- 1 day ago
- Comstock Park, MI (15 miles from Kentwood, MI)
- 1 day ago
Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....
Dispensary Associate-PT (28th St)
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 1 day ago
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 1 day ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Wyoming, MI (7 miles from Kentwood, MI)
- 2 days ago
- Wyoming, MI (7 miles from Kentwood, MI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Walker, MI (13 miles from Kentwood, MI)
- 2 days ago
- Walker, MI (13 miles from Kentwood, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - $16-$20/Hour
- Walker, MI (13 miles from Kentwood, MI)
- 6 days ago
- Walker, MI (13 miles from Kentwood, MI)
- 6 days ago
Basic Qualifications: Minimum high school diploma or GED along with some customer service experience. Excellent verbal and written communication skills....
Customer Service Associate - DC
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 9 days ago
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 9 days ago
ELS is hiring for the position of Customer Service Associate - DC in Grand Rapids, Michigan. MHVillage/Datacom is a subsidiary of Equity Lifestyle Properties....
Customer Service Representative
- Wyoming, MI (7 miles from Kentwood, MI)
- 9 days ago
- Wyoming, MI (7 miles from Kentwood, MI)
- 9 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 10 days ago
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 10 days ago
This opportunity is great for individuals who understand the importance of flexibility, customer service, and attention to detail in their work....
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 10 days ago
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Grand Rapids, MI (4 miles from Kentwood, MI)
- 13 days ago
- Grand Rapids, MI (4 miles from Kentwood, MI)
- 13 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service exp erience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 15 days ago
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 15 days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 17 days ago
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 17 days ago
The role of Dispensary Associate is more customer service and success than sales....
CUST SVC REP Customer Service Representative Gran
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 18 days ago
- Grand Rapids, MI (6 miles from Kentwood, MI)
- 18 days ago
Essential Functions: The Customer Service Representatives (CSR) works in the delivery of customer assistance in a Contact Center office environment....
Demographic Data for Kentwood, MI
Moving to Kentwood, MI? Find some basic demographic data about Kentwood, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Kentwood, MI
Highest Education Level
Customer Services in Kentwood, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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