Customer Service Jobs in Lapeer, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Flint, MI (18 miles from Lapeer, MI)
- 1 day ago
- Flint, MI (18 miles from Lapeer, MI)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 3 days ago
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Clarkston, MI (23 miles from Lapeer, MI)
- 5 days ago
- Clarkston, MI (23 miles from Lapeer, MI)
- 5 days ago
Company Description Job Description Make up to $15/hr with tips We are searching for qualified customer service reps with personality and people skills....
Customer Service Representative
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 6 days ago
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 6 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Associate - Temporary
- Davison, MI (9 miles from Lapeer, MI)
- 9 days ago
- Davison, MI (9 miles from Lapeer, MI)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Pharmacy Advantage - Contingent
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 10 days ago
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 10 days ago
of the Pharmacy Advantage Management team, the Customer Service Representative (CSR) responds to telephone inquiries from participants, employees and other internal and external customers....
Customer Service Representative
- Davison, MI (9 miles from Lapeer, MI)
- 18 days ago
- Davison, MI (9 miles from Lapeer, MI)
- 18 days ago
Dispatcher experience DMV/Insurance/body shop CSR experience 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and...
- Burton, MI (14 miles from Lapeer, MI)
- 18 days ago
- Burton, MI (14 miles from Lapeer, MI)
- 18 days ago
service....
Customer Service Associate with Deli Part Time
- Silverwood, MI (17 miles from Lapeer, MI)
- 22 days ago
- Silverwood, MI (17 miles from Lapeer, MI)
- 22 days ago
Role Responsibilities: As a Customer Service Associate, you're in charge of ensuring an exceptional customer experience....
Pharmacy Customer Service Associate
- Rochester, MI (24 miles from Lapeer, MI)
- 30+ days ago
- Rochester, MI (24 miles from Lapeer, MI)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Grand Blanc, MI (18 miles from Lapeer, MI)
- 30+ days ago
- Grand Blanc, MI (18 miles from Lapeer, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6160 S Saginaw Rd, Grand Blanc,...
Medical Equipment Customer Service Representative
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 45+ days ago
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Lapeer, MI
Moving to Lapeer, MI? Find some basic demographic data about Lapeer, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lapeer, MI
Highest Education Level
Customer Services in Lapeer, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »