Customer Service Jobs in Lapeer, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Rochester, MI (24 miles from Lapeer, MI)
- 8 hours ago
- Rochester, MI (24 miles from Lapeer, MI)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Retail
- Flint, MI (18 miles from Lapeer, MI)
- 4 days ago
- Flint, MI (18 miles from Lapeer, MI)
- 4 days ago
Understanding and striving to meet or exceed department metrics while providing excellent customer service....
- Flint, MI (18 miles from Lapeer, MI)
- 6 days ago
- Flint, MI (18 miles from Lapeer, MI)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part-Time Customer Service Representative
- Oxford, MI (16 miles from Lapeer, MI)
- 9 days ago
- Oxford, MI (16 miles from Lapeer, MI)
- 9 days ago
Overview We are currently looking for a Part-Time Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition...
Retail Customer Service Cashier
- Allenton, MI (22 miles from Lapeer, MI)
- 10 days ago
- Allenton, MI (22 miles from Lapeer, MI)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Inside Sales / Customer Service Representative
- Burton, MI (14 miles from Lapeer, MI)
- 11 days ago
- Burton, MI (14 miles from Lapeer, MI)
- 11 days ago
Strong sales, customer service or office experience preferred!...
Medical Equipment Customer Service Representative
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 20 days ago
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 20 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Davison, MI (9 miles from Lapeer, MI)
- 21 days ago
- Davison, MI (9 miles from Lapeer, MI)
- 21 days ago
Dispatcher experience DMV/Insurance/body shop CSR experience 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and...
- Almont, MI (16 miles from Lapeer, MI)
- 24 days ago
- Almont, MI (16 miles from Lapeer, MI)
- 24 days ago
We are seeking a dedicated Customer Service Deli Worker to join our team in Almont, MI....
Retail Customer Service Associate
- Rochester, MI (24 miles from Lapeer, MI)
- 26 days ago
- Rochester, MI (24 miles from Lapeer, MI)
- 26 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Vassar, MI (24 miles from Lapeer, MI)
- 28 days ago
- Vassar, MI (24 miles from Lapeer, MI)
- 28 days ago
Trillium is now seeking a Customer Service Representative In Vassar, MI for a temp-to hire opportunity! This is a first shift position. Pay rate is $20/hr....
Customer Service Representative
- Rochester, MI (24 miles from Lapeer, MI)
- 28 days ago
- Rochester, MI (24 miles from Lapeer, MI)
- 28 days ago
Customer Service Representative Delta Staffing - Rochester, MI, United States Tagged: customer service Upgrade your career with a World Leader!...
Customer Service Representative
- Flint, MI (18 miles from Lapeer, MI)
- 28 days ago
- Flint, MI (18 miles from Lapeer, MI)
- 28 days ago
Job Description Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Senior Customer Service Representative
- Flint, MI (18 miles from Lapeer, MI)
- 45+ days ago
- Flint, MI (18 miles from Lapeer, MI)
- 45+ days ago
Applies customer service training and uses prepared scripts to address and resolve customer concerns and overcome objections by telephone....
Customer Service Representative
- Flint, MI (18 miles from Lapeer, MI)
- 60+ days ago
- Flint, MI (18 miles from Lapeer, MI)
- 60+ days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Demographic Data for Lapeer, MI
Moving to Lapeer, MI? Find some basic demographic data about Lapeer, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lapeer, MI
Highest Education Level
Customer Services in Lapeer, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »