Customer Service Jobs in Macomb, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 55 Jobs

Customer Service Representative Automotive Loyalty Program

  • Troy, MI (12 miles from Macomb, MI)
  • 1 day ago
  • Troy, MI (12 miles from Macomb, MI)
  • 1 day ago

A minimum of 3-5 years of experience in a Call Center, Customer Service, Retail and/or Sales environment....

Customer Service Representative - FT

  • Detroit, MI (23 miles from Macomb, MI)
  • 1 day ago
  • Detroit, MI (23 miles from Macomb, MI)
  • 1 day ago

service....

Amazon Locker+ Customer Service Associate

  • Birmingham, MI (17 miles from Macomb, MI)
  • 1 day ago
  • Birmingham, MI (17 miles from Macomb, MI)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Freight Forwarding Operations & Customer Service Agent

  • Detroit, MI (23 miles from Macomb, MI)
  • 2 days ago
  • Detroit, MI (23 miles from Macomb, MI)
  • 2 days ago

The Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction...

Customer Care Representative- Regional Omnichannel

  • Southfield, MI (22 miles from Macomb, MI)
  • 2 days ago
  • Southfield, MI (22 miles from Macomb, MI)
  • 2 days ago

SKILLS: Excellent customer service skills required. Demonstrated sales skills required....

Customer Care Representative - Omnichannel

  • Southfield, MI (22 miles from Macomb, MI)
  • 3 days ago
  • Southfield, MI (22 miles from Macomb, MI)
  • 3 days ago

SKILLS: Excellent customer service skills required. Demonstrated sales skills desired....

Customer Service Representative - Patient Registration

  • Warren, MI (11 miles from Macomb, MI)
  • 3 days ago
  • Warren, MI (11 miles from Macomb, MI)
  • 3 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Retail Customer Service Representative/Cashier

  • Madison Heights, MI (15 miles from Macomb, MI)
  • 3 days ago
  • Madison Heights, MI (15 miles from Macomb, MI)
  • 3 days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....

Pharmacy Customer Service Associate

  • Chesterfield, MI (6 miles from Macomb, MI)
  • 4 days ago
  • Chesterfield, MI (6 miles from Macomb, MI)
  • 4 days ago

Pharmacy Customer Service Associate WALGREENS - 3.4 Chesterfield, MI Job Details Part-time $16 - $18 an hour 14 hours ago Qualifications Inventory control Customer service English PTCB Certification...

Customer Service representative

  • Troy, MI (12 miles from Macomb, MI)
  • 4 days ago
  • Troy, MI (12 miles from Macomb, MI)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Saint Clair Shores, MI (14 miles from Macomb, MI)
  • 4 days ago
  • Saint Clair Shores, MI (14 miles from Macomb, MI)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Rochester Hills, MI (12 miles from Macomb, MI)
  • 7 days ago
  • Rochester Hills, MI (12 miles from Macomb, MI)
  • 7 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative

  • Warren, MI (11 miles from Macomb, MI)
  • 8 days ago
  • Warren, MI (11 miles from Macomb, MI)
  • 8 days ago

Providing best-in-class customer service by answering customer and sales rep phone calls/emails to provide order status, repair capabilities, and other various requests....

Pre-Licensed Customer Service Representative - Remote

  • Warren, MI (11 miles from Macomb, MI)
  • 9 days ago
  • Warren, MI (11 miles from Macomb, MI)
  • 9 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Agent Full Time

  • Detroit, MI (23 miles from Macomb, MI)
  • 10 days ago
  • Detroit, MI (23 miles from Macomb, MI)
  • 10 days ago

Inquire about level of customer service and document any concerns. Accurately check vehicle for damage. Assist in keeping lot organized for ease of access and traffic flow....

Demographic Data for Macomb, MI

Moving to Macomb, MI? Find some basic demographic data about Macomb, MI below.


Local
National
91,663
1,247
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Macomb, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Macomb, MI offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Macomb, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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