Customer Service Jobs in Marshall, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
This position is responsible for supporting our Customer Service Team with superior customer service, accurate data entry, and strong sales support....
- Battle Creek, MI (8 miles from Marshall, MI)
- 5 days ago
- Battle Creek, MI (8 miles from Marshall, MI)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate-PT (Battle Creek)
- Battle Creek, MI (8 miles from Marshall, MI)
- 12 days ago
- Battle Creek, MI (8 miles from Marshall, MI)
- 12 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Retail Customer Service Leader Battle Creek
- Battle Creek, MI (8 miles from Marshall, MI)
- 30+ days ago
- Battle Creek, MI (8 miles from Marshall, MI)
- 30+ days ago
Role models outstanding customer service....
English and Spanish Speaking Logistical Support Customer Service Representative
- Battle Creek, MI (8 miles from Marshall, MI)
- 25 days ago
- Battle Creek, MI (8 miles from Marshall, MI)
- 25 days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES Provide superior customer service by answering incoming calls in a timely manner....
Customer Service Representative
- Battle Creek, MI (8 miles from Marshall, MI)
- 30+ days ago
- Battle Creek, MI (8 miles from Marshall, MI)
- 30+ days ago
Store 4706308: 221 Columbia Ave E, Battle Creek, Michigan 49015 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Associate
- Battle Creek, MI (8 miles from Marshall, MI)
- 30+ days ago
- Battle Creek, MI (8 miles from Marshall, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12737 6 Mile Rd, Battle Creek, MI...
Customer Service Representative, Full or Part Time
- Battle Creek, MI (8 miles from Marshall, MI)
- 90+ days ago
- Battle Creek, MI (8 miles from Marshall, MI)
- 90+ days ago
Store 4706308: 221 Columbia Ave E, Battle Creek, Michigan 49015 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Marshall, MI
Moving to Marshall, MI? Find some basic demographic data about Marshall, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Marshall, MI
Highest Education Level
Customer Services in Marshall, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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