Customer Service Jobs in Milan, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (24 miles from Milan, MI)
- 2 days ago
- Saturn Printing
- Livonia, MI (24 miles from Milan, MI)
- 2 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Lead Retail Customer Service Associate
- Ann Arbor, MI (15 miles from Milan, MI)
- 3 days ago
- Ann Arbor, MI (15 miles from Milan, MI)
- 3 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative
- Ypsilanti, MI (8 miles from Milan, MI)
- 3 days ago
- Ypsilanti, MI (8 miles from Milan, MI)
- 3 days ago
We are looking for a Customer Service Representative to join our automotive team in Canton and Ann Arbor area....
Customer Service Representative
- Monroe, MI (15 miles from Milan, MI)
- 5 days ago
- Monroe, MI (15 miles from Milan, MI)
- 5 days ago
Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis....
Customer Service Representative
- Plymouth, MI (20 miles from Milan, MI)
- 9 days ago
- Plymouth, MI (20 miles from Milan, MI)
- 9 days ago
People Customers Trust The Customer Service Representative is responsible for providing superior service to customers....
Senior Customer Service Representative
- Plymouth, MI (20 miles from Milan, MI)
- 9 days ago
- Plymouth, MI (20 miles from Milan, MI)
- 9 days ago
May provide direction and support to other customer service representatives and/or provide back up to Customer Service Manager as needed....
Licensed Insurance Customer Service Representative - Ann Arbor, MI
- Ann Arbor, MI (15 miles from Milan, MI)
- 11 days ago
- Ann Arbor, MI (15 miles from Milan, MI)
- 11 days ago
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...
- Ann Arbor, MI (15 miles from Milan, MI)
- 11 days ago
- Ann Arbor, MI (15 miles from Milan, MI)
- 11 days ago
Experience: 2+ years of customer service experience, preferably in a healthcare call center environment or operator console with experience in data entry and call documentation....
Customer Relations Specialist-Seasonal
- Wayne, MI (18 miles from Milan, MI)
- 12 days ago
- Wayne, MI (18 miles from Milan, MI)
- 12 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Delivery Station Customer Service Associate, DSL
- Canton, MI (19 miles from Milan, MI)
- 12 days ago
- Canton, MI (19 miles from Milan, MI)
- 12 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative
- Ann Arbor, MI (15 miles from Milan, MI)
- 12 days ago
- Ann Arbor, MI (15 miles from Milan, MI)
- 12 days ago
Experience: 1+ years of experience in customer service with financial responsibilities required. Experience in health care, insurance, or managed care industries is highly preferred....
Customer Service Representative
- Westland, MI (22 miles from Milan, MI)
- 13 days ago
- Westland, MI (22 miles from Milan, MI)
- 13 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Westland, MI (22 miles from Milan, MI)
- 14 days ago
- Westland, MI (22 miles from Milan, MI)
- 14 days ago
The Customer Service Associate is critical in ensuring we meet that goal....
Customer Service Representative
- Taylor, MI (22 miles from Milan, MI)
- 16 days ago
- Taylor, MI (22 miles from Milan, MI)
- 16 days ago
Direct hire opportunity for a Customer Service Assistant / Representative! We are seeking an organized and detail-oriented individual to join our Customer Service team....
Retail Customer Experience Associate, Southland - Full Time
- Taylor, MI (22 miles from Milan, MI)
- 16 days ago
- Taylor, MI (22 miles from Milan, MI)
- 16 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Demographic Data for Milan, MI
Moving to Milan, MI? Find some basic demographic data about Milan, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Milan, MI
Highest Education Level
Customer Services in Milan, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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