Customer Service Jobs in Monroe, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Toledo, OH (18 miles from Monroe, MI)
- 6 hours ago
- Toledo, OH (18 miles from Monroe, MI)
- 6 hours ago
Join Us & Lead the Future of Customer Service!...
Customer Service Representative
- Toledo, OH (18 miles from Monroe, MI)
- 2 days ago
- Toledo, OH (18 miles from Monroe, MI)
- 2 days ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Ypsilanti, MI (21 miles from Monroe, MI)
- 3 days ago
- Ypsilanti, MI (21 miles from Monroe, MI)
- 3 days ago
We are looking for a Customer Service Representative to join our automotive team in Canton and Ann Arbor area....
Pharmacy Customer Service Associate
- Toledo, OH (18 miles from Monroe, MI)
- 4 days ago
- Toledo, OH (18 miles from Monroe, MI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis....
Customer Service Representative (Loan Consultant II)
- Toledo, OH (18 miles from Monroe, MI)
- 5 days ago
- Toledo, OH (18 miles from Monroe, MI)
- 5 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Retail Customer Service Supervisor
- Toledo, OH (18 miles from Monroe, MI)
- 6 days ago
- Toledo, OH (18 miles from Monroe, MI)
- 6 days ago
Role models outstanding customer service....
Customer Service Associate - Dinner/Close Shift
- Holland, OH (23 miles from Monroe, MI)
- 10 days ago
- Holland, OH (23 miles from Monroe, MI)
- 10 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Relations Specialist-Seasonal
- Wayne, MI (24 miles from Monroe, MI)
- 11 days ago
- Wayne, MI (24 miles from Monroe, MI)
- 11 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Taylor, MI (24 miles from Monroe, MI)
- 16 days ago
- Taylor, MI (24 miles from Monroe, MI)
- 16 days ago
Direct hire opportunity for a Customer Service Assistant / Representative! We are seeking an organized and detail-oriented individual to join our Customer Service team....
Retail Customer Experience Associate, Southland - Full Time
- Taylor, MI (24 miles from Monroe, MI)
- 16 days ago
- Taylor, MI (24 miles from Monroe, MI)
- 16 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Retail Customer Service Supervisor (Full-time)
- Holland, OH (23 miles from Monroe, MI)
- 17 days ago
- Holland, OH (23 miles from Monroe, MI)
- 17 days ago
Role models outstanding customer service....
Customer Service Representative
- Ypsilanti, MI (21 miles from Monroe, MI)
- 17 days ago
- Ypsilanti, MI (21 miles from Monroe, MI)
- 17 days ago
Company Description Job Description Make up to $15/hr with tips We are searching for qualified customer service reps with personality and people skills....
Customer Service Representative - Country Squire AH
- Oregon, OH (17 miles from Monroe, MI)
- 17 days ago
- Oregon, OH (17 miles from Monroe, MI)
- 17 days ago
We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service, to our clients, and would love for you to join us today!...
Customer Service Representative
- Toledo, OH (18 miles from Monroe, MI)
- 18 days ago
- Toledo, OH (18 miles from Monroe, MI)
- 18 days ago
Store 4705722: 305 Clayton St, Toledo, Ohio 43604 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Monroe, MI
Moving to Monroe, MI? Find some basic demographic data about Monroe, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Monroe, MI
Highest Education Level
Customer Services in Monroe, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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