Customer Service Jobs in New Baltimore, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Amazon Locker+ Customer Service Associate
- Birmingham, MI (24 miles from New Baltimore, MI)
- 3 hours ago
- Birmingham, MI (24 miles from New Baltimore, MI)
- 3 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative - Patient Registration
- Warren, MI (15 miles from New Baltimore, MI)
- 2 days ago
- Warren, MI (15 miles from New Baltimore, MI)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Retail Customer Service Representative/Cashier
- Madison Heights, MI (20 miles from New Baltimore, MI)
- 2 days ago
- Madison Heights, MI (20 miles from New Baltimore, MI)
- 2 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Pharmacy Customer Service Associate WALGREENS - 3.4 Chesterfield, MI Job Details Part-time $16 - $18 an hour 14 hours ago Qualifications Inventory control Customer service English PTCB Certification...
Customer Service Representative
- Rochester Hills, MI (18 miles from New Baltimore, MI)
- 2 days ago
- Rochester Hills, MI (18 miles from New Baltimore, MI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Saint Clair Shores, MI (15 miles from New Baltimore, MI)
- 2 days ago
- Saint Clair Shores, MI (15 miles from New Baltimore, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Rochester Hills, MI (18 miles from New Baltimore, MI)
- 5 days ago
- Rochester Hills, MI (18 miles from New Baltimore, MI)
- 5 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Warren, MI (15 miles from New Baltimore, MI)
- 6 days ago
- Warren, MI (15 miles from New Baltimore, MI)
- 6 days ago
Providing best-in-class customer service by answering customer and sales rep phone calls/emails to provide order status, repair capabilities, and other various requests....
Pre-Licensed Customer Service Representative - Remote
- Warren, MI (15 miles from New Baltimore, MI)
- 8 days ago
- Warren, MI (15 miles from New Baltimore, MI)
- 8 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkCustomer Service Representative
- Harper Woods, MI (18 miles from New Baltimore, MI)
- 8 days ago
- Harper Woods, MI (18 miles from New Baltimore, MI)
- 8 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Administrative/Customer Service Associate
- Macomb, MI (6 miles from New Baltimore, MI)
- 8 days ago
- Macomb, MI (6 miles from New Baltimore, MI)
- 8 days ago
**Skill Requirements** + **Must-Have Requirements:** + Proven **leadership** in **customer service** or **call center** environments + Strong **communication** and **coaching skills** + Proficiency...
Delivery Station Customer Service Associate, DSL
- Sterling Heights, MI (16 miles from New Baltimore, MI)
- 9 days ago
- Sterling Heights, MI (16 miles from New Baltimore, MI)
- 9 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative - Pharmacy Advantage - Contingent
- Rochester Hills, MI (18 miles from New Baltimore, MI)
- 9 days ago
- Rochester Hills, MI (18 miles from New Baltimore, MI)
- 9 days ago
of the Pharmacy Advantage Management team, the Customer Service Representative (CSR) responds to telephone inquiries from participants, employees and other internal and external customers....
- Utica, MI (11 miles from New Baltimore, MI)
- 12 days ago
- Utica, MI (11 miles from New Baltimore, MI)
- 12 days ago
The Customer Service Associate is critical in ensuring we meet that goal....
Customer Service Associate - Temporary
- Sterling Heights, MI (16 miles from New Baltimore, MI)
- 29 days ago
- Sterling Heights, MI (16 miles from New Baltimore, MI)
- 29 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Demographic Data for New Baltimore, MI
Moving to New Baltimore, MI? Find some basic demographic data about New Baltimore, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Baltimore, MI
Highest Education Level
Customer Services in New Baltimore, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »