Customer Service Jobs in Novi, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (10 miles from Novi, MI)
- 3 days ago
- Saturn Printing
- Livonia, MI (10 miles from Novi, MI)
- 3 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
- Taylor, MI (21 miles from Novi, MI)
- 13 hours ago
- Taylor, MI (21 miles from Novi, MI)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- Southfield, MI Hiring Event
- Southfield, MI (12 miles from Novi, MI)
- 22 hours ago
- Southfield, MI (12 miles from Novi, MI)
- 22 hours ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Southfield, MI Hiring Event Open House Career Event!...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
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Customer Service Associate - Temporary
- Taylor, MI (21 miles from Novi, MI)
- 3 days ago
- Taylor, MI (21 miles from Novi, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Whitmore Lake, MI (14 miles from Novi, MI)
- 4 days ago
- Whitmore Lake, MI (14 miles from Novi, MI)
- 4 days ago
This position is responsible for providing front desk coverage for patient satisfaction by greeting patients, scheduling appointments, verifying insurance and referral information, collecting and...
Customer Service Representative
- Southfield, MI (12 miles from Novi, MI)
- 4 days ago
- Southfield, MI (12 miles from Novi, MI)
- 4 days ago
Our Customer Service Representitives act as ambassadors of Easterseals MORC and building the interest of individuals in the programs and services that we offer....
- Taylor, MI (21 miles from Novi, MI)
- 4 days ago
- Taylor, MI (21 miles from Novi, MI)
- 4 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Retail Service Representative (Service)- Detroit
- Livonia, MI (10 miles from Novi, MI)
- 5 days ago
- Livonia, MI (10 miles from Novi, MI)
- 5 days ago
May train others in office and customer service processes. May create purchase orders, process payments or process receipts....
Customer Service Representative (On-Site 2nd Shift)
- Troy, MI (21 miles from Novi, MI)
- 5 days ago
- Troy, MI (21 miles from Novi, MI)
- 5 days ago
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
Customer Service & Retail Front Desk Associate - Store #328 - 1803 N Wayne Rd
- Westland, MI (12 miles from Novi, MI)
- 5 days ago
- Westland, MI (12 miles from Novi, MI)
- 5 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
- Sterling Heights, MI (24 miles from Novi, MI)
- 5 days ago
- Sterling Heights, MI (24 miles from Novi, MI)
- 5 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative, Full or Part Time
- Ypsilanti, MI (19 miles from Novi, MI)
- 5 days ago
- Ypsilanti, MI (19 miles from Novi, MI)
- 5 days ago
Store 4706218: 528 Clark Rd, Ypsilanti, Michigan 48198 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Sterling Heights, MI (24 miles from Novi, MI)
- 5 days ago
- Sterling Heights, MI (24 miles from Novi, MI)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Livonia, MI (10 miles from Novi, MI)
- 5 days ago
- Livonia, MI (10 miles from Novi, MI)
- 5 days ago
Responsible for assisting in the resolution of incoming customer service calls/emails by providing timely, accurate information to customers or resolving issues as appropriate within department guidelines...
Demographic Data for Novi, MI
Moving to Novi, MI? Find some basic demographic data about Novi, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Novi, MI
Highest Education Level
Customer Services in Novi, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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