Customer Service Jobs in Okemos, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Grand Ledge, MI (17 miles from Okemos, MI)
- 5 hours ago
- Grand Ledge, MI (17 miles from Okemos, MI)
- 5 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Dispensary Associate-PT (East Lansing)
- East Lansing, MI (2 miles from Okemos, MI)
- 1 day ago
- East Lansing, MI (2 miles from Okemos, MI)
- 1 day ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Retail Customer Service Associate
- Lansing, MI (6 miles from Okemos, MI)
- 2 days ago
- Lansing, MI (6 miles from Okemos, MI)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Associate
- Dewitt, MI (12 miles from Okemos, MI)
- 3 days ago
- Dewitt, MI (12 miles from Okemos, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Dewitt, MI (12 miles from Okemos, MI)
- 9 days ago
- Dewitt, MI (12 miles from Okemos, MI)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saint Johns, MI (20 miles from Okemos, MI)
- 11 days ago
- Saint Johns, MI (20 miles from Okemos, MI)
- 11 days ago
Customer Service Representative Customer Service Representative locations Ascension St. Vincent's Health Center - St. Johns time type Part time posted on Posted Today job requisition id R......
Customer Service Representative
- Lansing, MI (6 miles from Okemos, MI)
- 12 days ago
- Lansing, MI (6 miles from Okemos, MI)
- 12 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Customer Service Representative
- Lansing, MI (6 miles from Okemos, MI)
- 14 days ago
- Lansing, MI (6 miles from Okemos, MI)
- 14 days ago
Backs up other areas of Customer Service as needed. Performs other job duties, as assigned. QUALIFICATIONS: High school diploma or general education degree (G.E.D.)...
Customer Service Representative
- East Lansing, MI (2 miles from Okemos, MI)
- 22 days ago
- East Lansing, MI (2 miles from Okemos, MI)
- 22 days ago
Customer Service Representative Job Description Responsibilities: -Resolve customer service requests promptly and courteously -Make outbound calls for appointment scheduling -Maintain filing and office...
Customer Service Associate Part Time
- East Lansing, MI (2 miles from Okemos, MI)
- 23 days ago
- East Lansing, MI (2 miles from Okemos, MI)
- 23 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- Lansing, MI (6 miles from Okemos, MI)
- 30+ days ago
- Lansing, MI (6 miles from Okemos, MI)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- East Lansing, MI (2 miles from Okemos, MI)
- 60+ days ago
- East Lansing, MI (2 miles from Okemos, MI)
- 60+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Retail Customer Service Associate
- Lansing, MI (6 miles from Okemos, MI)
- 30+ days ago
- Lansing, MI (6 miles from Okemos, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2925 Towne Centre Blvd, Lansing,...
Bilingual Customer Service Representative I
- Mason, MI (9 miles from Okemos, MI)
- 30+ days ago
- Mason, MI (9 miles from Okemos, MI)
- 30+ days ago
Our Administrative Sales team is looking for a Bilingual Customer Service Representative!...
Customer Service Representative
- Lansing, MI (6 miles from Okemos, MI)
- 45+ days ago
- Lansing, MI (6 miles from Okemos, MI)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Okemos, MI
Moving to Okemos, MI? Find some basic demographic data about Okemos, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Okemos, MI
Highest Education Level
Customer Services in Okemos, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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