Customer Service Jobs in Otsego, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Allegan, MI (7 miles from Otsego, MI)
- 1 day ago
- Allegan, MI (7 miles from Otsego, MI)
- 1 day ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nations leading...
Customer Service Representative - Patient Registration
- Kalamazoo, MI (16 miles from Otsego, MI)
- 2 days ago
- Kalamazoo, MI (16 miles from Otsego, MI)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
ER Veterinary Customer Service Representative
- Kalamazoo, MI (16 miles from Otsego, MI)
- 3 days ago
- Kalamazoo, MI (16 miles from Otsego, MI)
- 3 days ago
Whether you're brand new to veterinary medicine or an experienced receptionist, there's a place for you at the Emergency Veterinary Care Center (EVCC). We are excited to offer you the opportunity...
- Hastings, MI (23 miles from Otsego, MI)
- 4 days ago
- Hastings, MI (23 miles from Otsego, MI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative (Farmers Workplace Solutions - EST)
- Caledonia, MI (23 miles from Otsego, MI)
- 4 days ago
- Caledonia, MI (23 miles from Otsego, MI)
- 4 days ago
In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....
Pre-Licensed Customer Service Representative - Remote
- Kalamazoo, MI (16 miles from Otsego, MI)
- 9 days ago
- Kalamazoo, MI (16 miles from Otsego, MI)
- 9 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkVeterinary Customer Service Representative
- Kalamazoo, MI (16 miles from Otsego, MI)
- 11 days ago
- Kalamazoo, MI (16 miles from Otsego, MI)
- 11 days ago
Do you have a love for animals and a knack for customer service?...
Customer Service Representative
- Portage, MI (21 miles from Otsego, MI)
- 17 days ago
- Portage, MI (21 miles from Otsego, MI)
- 17 days ago
Whats a typical day as a Customer Service Representative?...
- Richland, MI (15 miles from Otsego, MI)
- 18 days ago
- Richland, MI (15 miles from Otsego, MI)
- 18 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Richland, MI (15 miles from Otsego, MI)
- 18 days ago
- Richland, MI (15 miles from Otsego, MI)
- 18 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Retail Customer Service Supervisor Portage SLP
- Portage, MI (21 miles from Otsego, MI)
- 18 days ago
- Portage, MI (21 miles from Otsego, MI)
- 18 days ago
Role models outstanding customer service....
Customer Service Representative
- Kalamazoo, MI (16 miles from Otsego, MI)
- 22 days ago
- Kalamazoo, MI (16 miles from Otsego, MI)
- 22 days ago
Key Responsibilities: Providing customer services related to sales, sales promotions, installations, and communications....
Acquisition Customer Service Associate Part Time
- Mattawan, MI (16 miles from Otsego, MI)
- 23 days ago
- Mattawan, MI (16 miles from Otsego, MI)
- 23 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- Byron Center, MI (22 miles from Otsego, MI)
- 25 days ago
- Byron Center, MI (22 miles from Otsego, MI)
- 25 days ago
Minimum 1 years' experience, 3 years preferred experience in prior customer service environment. Experience and knowledge of industrial manufacturing distribution are preferred....
- Kalamazoo, MI (16 miles from Otsego, MI)
- 28 days ago
- Kalamazoo, MI (16 miles from Otsego, MI)
- 28 days ago
Customer Service Agent Call Center & Customer Service $ 19 - $ 21 / Hour location_on Kalamazoo, Michigan work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Summary...
Demographic Data for Otsego, MI
Moving to Otsego, MI? Find some basic demographic data about Otsego, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Otsego, MI
Highest Education Level
Customer Services in Otsego, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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