Customer Service Jobs in Plainwell, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Garden Entrance - 40 hours weekly/2nd Shift Kalamazoo
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 15 hours ago
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 15 hours ago
Some related Customer Service experience preferred....
Customer Service Associate - Temporary
- Portage, MI (19 miles from Plainwell, MI)
- 2 days ago
- Portage, MI (19 miles from Plainwell, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative (Hybrid - Caledonia, MI)
- Caledonia, MI (21 miles from Plainwell, MI)
- 2 days ago
- Caledonia, MI (21 miles from Plainwell, MI)
- 2 days ago
In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....
Customer Service Representative - Kendall Electric
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 4 days ago
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 4 days ago
Customer Service Representative About Kendall Group Kendall Electric, a division of The Kendall Group seeks a talented, creative, self-motivated individual for the Customer Service Representative position...
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Customer Service Representative - 0HH40327827
- Wayland, MI (15 miles from Plainwell, MI)
- 6 days ago
- Wayland, MI (15 miles from Plainwell, MI)
- 6 days ago
Service Representative....
Customer Service Representative
- Wayland, MI (15 miles from Plainwell, MI)
- 6 days ago
- Wayland, MI (15 miles from Plainwell, MI)
- 6 days ago
We have an excellent opportunity for a full-time Customer Service Representative....
DME Customer Service Representative
- Portage, MI (19 miles from Plainwell, MI)
- 6 days ago
- Portage, MI (19 miles from Plainwell, MI)
- 6 days ago
TEKsystems is looking to hire several inbound call center Customer Service Representatives for a large healthcare company in Portage, MI!...
Customer Service Representative - Video Banking
- Portage, MI (19 miles from Plainwell, MI)
- 8 days ago
- Portage, MI (19 miles from Plainwell, MI)
- 8 days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Part-Time Customer Service Representative (CSR)
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 9 days ago
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 9 days ago
Now Hiring: Part-Time Customer Service Representative (CSR) at VCA Oshtemo Animal Hospital! Do you love animals and people? Are you organized, empathetic, and a great communicator?...
Customer Service Representative
- Portage, MI (19 miles from Plainwell, MI)
- 10 days ago
- Portage, MI (19 miles from Plainwell, MI)
- 10 days ago
Customer Service Representative: Responsibilities and Daily Duties As a Customer Service Representative, you will interact with people all day....
Customer Service Representative
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 12 days ago
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 12 days ago
Our Customer Service Representative position is more Project Management position, not a Call-Center position....
Part Time Customer Service Representative
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 16 days ago
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 16 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Pharmacy Customer Service Associate
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 17 days ago
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 17 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Bellevue, MI (24 miles from Plainwell, MI)
- 19 days ago
- Bellevue, MI (24 miles from Plainwell, MI)
- 19 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Kalamazoo, MI (13 miles from Plainwell, MI)
- 19 days ago
- Kalamazoo, MI (13 miles from Plainwell, MI)
- 19 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Plainwell, MI
Moving to Plainwell, MI? Find some basic demographic data about Plainwell, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Plainwell, MI
Highest Education Level
Customer Services in Plainwell, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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