Customer Service Jobs in Rochester Hills, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Warren, MI (16 miles from Rochester Hills, MI)
- 2 days ago
- Warren, MI (16 miles from Rochester Hills, MI)
- 2 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Manufacturing
- Fraser, MI (16 miles from Rochester Hills, MI)
- 11 hours ago
- Fraser, MI (16 miles from Rochester Hills, MI)
- 11 hours ago
Customer Service Representative - Manufacturing Location - Fraser, MI Payrate - $17.00 to $19.00/hr Job Overview: We are seeking a highly motivated and detail-oriented Customer Service Representative...
Customer Service Representative
- Highland Park, MI (21 miles from Rochester Hills, MI)
- 11 hours ago
- Highland Park, MI (21 miles from Rochester Hills, MI)
- 11 hours ago
Qualfon Qualfon is hiring Customer Service Representatives to field inbound communication from our clients members regarding their banking needs....
Customer Service Representative
- Warren, MI (16 miles from Rochester Hills, MI)
- 1 day ago
- Warren, MI (16 miles from Rochester Hills, MI)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Claims Customer Care Representative
- Farmington Hills, MI (20 miles from Rochester Hills, MI)
- 1 day ago
- Farmington Hills, MI (20 miles from Rochester Hills, MI)
- 1 day ago
Knowledge, Skills & Abilities High School diploma or GED. 2 years high volume customer service experience. Proficient computer skills required including Microsoft Office Suite....
- Royal Oak, MI (16 miles from Rochester Hills, MI)
- 1 day ago
- Royal Oak, MI (16 miles from Rochester Hills, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Roseville, MI (18 miles from Rochester Hills, MI)
- 2 days ago
- Roseville, MI (18 miles from Rochester Hills, MI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Troy, MI (8 miles from Rochester Hills, MI)
- 2 days ago
- Troy, MI (8 miles from Rochester Hills, MI)
- 2 days ago
To support sales/customer service functions through all departments. Minimum Position Specifications H igh school diploma or equivalent. Two years of customer service experience....
- Warren, MI (16 miles from Rochester Hills, MI)
- 6 days ago
- Warren, MI (16 miles from Rochester Hills, MI)
- 6 days ago
Essential Skills 1-2 years of call center customer service experience in a customer service-related profession. Computer navigation and typing proficiency....
Remote WorkRetail Customer Experience Associate, Somerset Collection - Full Time
- Troy, MI (8 miles from Rochester Hills, MI)
- 6 days ago
- Troy, MI (8 miles from Rochester Hills, MI)
- 6 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
70182-TJ Maxx Bloomfield HillsLP Customer Service Associate II
- Bloomfield Hills, MI (14 miles from Rochester Hills, MI)
- 8 days ago
- Bloomfield Hills, MI (14 miles from Rochester Hills, MI)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part-Time Customer Service Representative
- Oxford, MI (8 miles from Rochester Hills, MI)
- 9 days ago
- Oxford, MI (8 miles from Rochester Hills, MI)
- 9 days ago
Overview We are currently looking for a Part-Time Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition...
Retail Customer Service Cashier
- Allenton, MI (18 miles from Rochester Hills, MI)
- 10 days ago
- Allenton, MI (18 miles from Rochester Hills, MI)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Southfield, MI (17 miles from Rochester Hills, MI)
- 10 days ago
- Southfield, MI (17 miles from Rochester Hills, MI)
- 10 days ago
Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits.From Per Diem to Travel Contracts, miles away or local to you, Health...
Demographic Data for Rochester Hills, MI
Moving to Rochester Hills, MI? Find some basic demographic data about Rochester Hills, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rochester Hills, MI
Highest Education Level
Customer Services in Rochester Hills, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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