Customer Service Jobs in Roseville, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Warren, MI (2 miles from Roseville, MI)
- 3 days ago
- Warren, MI (2 miles from Roseville, MI)
- 3 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Bloomfield Township, MI (18 miles from Roseville, MI)
- 8 hours ago
- Bloomfield Township, MI (18 miles from Roseville, MI)
- 8 hours ago
Job Overview: Summary/Objective The CSI/Customer Service Representative assists in the overall positive rating of our dealership's Customer Service Index by ensuring the highest level of satisfaction...
- Eastpointe, MI (3 miles from Roseville, MI)
- 12 hours ago
- Eastpointe, MI (3 miles from Roseville, MI)
- 12 hours ago
service....
Lead Retail Customer Service Associate
- Shelby Township, MI (11 miles from Roseville, MI)
- 20 hours ago
- Shelby Township, MI (11 miles from Roseville, MI)
- 20 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Retail Customer Service Associate
- Dearborn, MI (18 miles from Roseville, MI)
- 20 hours ago
- Dearborn, MI (18 miles from Roseville, MI)
- 20 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Fraser, MI (2 miles from Roseville, MI)
- 20 hours ago
- Fraser, MI (2 miles from Roseville, MI)
- 20 hours ago
to customer service and exceeding expectations....
- Lincoln Park, MI (22 miles from Roseville, MI)
- 1 day ago
- Lincoln Park, MI (22 miles from Roseville, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Rochester, MI (18 miles from Roseville, MI)
- 1 day ago
- Rochester, MI (18 miles from Roseville, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Manufacturing
- Fraser, MI (2 miles from Roseville, MI)
- 1 day ago
- Fraser, MI (2 miles from Roseville, MI)
- 1 day ago
Customer Service Representative - Manufacturing Location - Fraser, MI Payrate - $17.00 to $19.00/hr Job Overview: We are seeking a highly motivated and detail-oriented Customer Service Representative...
Customer Service Representative
- Highland Park, MI (10 miles from Roseville, MI)
- 1 day ago
- Highland Park, MI (10 miles from Roseville, MI)
- 1 day ago
Qualfon Qualfon is hiring Customer Service Representatives to field inbound communication from our clients members regarding their banking needs....
Customer Service Representative
- Inkster, MI (24 miles from Roseville, MI)
- 1 day ago
- Inkster, MI (24 miles from Roseville, MI)
- 1 day ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Warren, MI (2 miles from Roseville, MI)
- 2 days ago
- Warren, MI (2 miles from Roseville, MI)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Claims Customer Care Representative
- Farmington Hills, MI (24 miles from Roseville, MI)
- 2 days ago
- Farmington Hills, MI (24 miles from Roseville, MI)
- 2 days ago
Knowledge, Skills & Abilities High School diploma or GED. 2 years high volume customer service experience. Proficient computer skills required including Microsoft Office Suite....
Customer Service Representative
- Detroit, MI (12 miles from Roseville, MI)
- 3 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 3 days ago
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Roseville, MI
Moving to Roseville, MI? Find some basic demographic data about Roseville, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Roseville, MI
Highest Education Level
Customer Services in Roseville, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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