Customer Service Jobs in Roseville, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 69 Jobs

Customer Service Representative

  • Warren, MI (2 miles from Roseville, MI)
  • 3 days ago
  • Warren, MI (2 miles from Roseville, MI)
  • 3 days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Bloomfield Township, MI (18 miles from Roseville, MI)
  • 8 hours ago
  • Bloomfield Township, MI (18 miles from Roseville, MI)
  • 8 hours ago

Job Overview: Summary/Objective The CSI/Customer Service Representative assists in the overall positive rating of our dealership's Customer Service Index by ensuring the highest level of satisfaction...

Customer Accounts Advisor

  • Eastpointe, MI (3 miles from Roseville, MI)
  • 12 hours ago
  • Eastpointe, MI (3 miles from Roseville, MI)
  • 12 hours ago

service....

Lead Retail Customer Service Associate

  • Shelby Township, MI (11 miles from Roseville, MI)
  • 20 hours ago
  • Shelby Township, MI (11 miles from Roseville, MI)
  • 20 hours ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Retail Customer Service Associate

  • Dearborn, MI (18 miles from Roseville, MI)
  • 20 hours ago
  • Dearborn, MI (18 miles from Roseville, MI)
  • 20 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Fraser, MI (2 miles from Roseville, MI)
  • 20 hours ago
  • Fraser, MI (2 miles from Roseville, MI)
  • 20 hours ago

to customer service and exceeding expectations....

Customer Service Associate

  • Lincoln Park, MI (22 miles from Roseville, MI)
  • 1 day ago
  • Lincoln Park, MI (22 miles from Roseville, MI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Rochester, MI (18 miles from Roseville, MI)
  • 1 day ago
  • Rochester, MI (18 miles from Roseville, MI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Manufacturing

  • Fraser, MI (2 miles from Roseville, MI)
  • 1 day ago
  • Fraser, MI (2 miles from Roseville, MI)
  • 1 day ago

Customer Service Representative - Manufacturing Location - Fraser, MI Payrate - $17.00 to $19.00/hr Job Overview: We are seeking a highly motivated and detail-oriented Customer Service Representative...

Customer Service Representative

  • Highland Park, MI (10 miles from Roseville, MI)
  • 1 day ago
  • Highland Park, MI (10 miles from Roseville, MI)
  • 1 day ago

Qualfon Qualfon is hiring Customer Service Representatives to field inbound communication from our clients members regarding their banking needs....

Customer Service Representative

  • Inkster, MI (24 miles from Roseville, MI)
  • 1 day ago
  • Inkster, MI (24 miles from Roseville, MI)
  • 1 day ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Warren, MI (2 miles from Roseville, MI)
  • 2 days ago
  • Warren, MI (2 miles from Roseville, MI)
  • 2 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Claims Customer Care Representative

  • Farmington Hills, MI (24 miles from Roseville, MI)
  • 2 days ago
  • Farmington Hills, MI (24 miles from Roseville, MI)
  • 2 days ago

Knowledge, Skills & Abilities High School diploma or GED. 2 years high volume customer service experience. Proficient computer skills required including Microsoft Office Suite....

Customer Service Representative

  • Detroit, MI (12 miles from Roseville, MI)
  • 3 days ago
  • Detroit, MI (12 miles from Roseville, MI)
  • 3 days ago

Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....

Customer Service Representative

  • Roseville, MI
  • 3 days ago
  • Roseville, MI
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Roseville, MI

Moving to Roseville, MI? Find some basic demographic data about Roseville, MI below.


Local
National
47,789
1,004
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Roseville, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Roseville, MI offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Roseville, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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