Customer Service Jobs in Saginaw, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Bay City, MI (13 miles from Saginaw, MI)
- 12 hours ago
- Bay City, MI (13 miles from Saginaw, MI)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
We are currently hiring for a Customer Service Representative!...
Retail Customer Service Supervisor
- Bay City, MI (13 miles from Saginaw, MI)
- 5 days ago
- Bay City, MI (13 miles from Saginaw, MI)
- 5 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Linwood, MI (24 miles from Saginaw, MI)
- 8 days ago
- Linwood, MI (24 miles from Saginaw, MI)
- 8 days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Part-Time Customer Service Representative (Flexible Schedule, On Site)
- Saginaw, MI
- 60+ days ago
- Saginaw, MI
- 60+ days ago
You'llbe equipped with paid training to ensure you are completely comfortable and ready to provide excellent customer service....
- Bay City, MI (13 miles from Saginaw, MI)
- 90+ days ago
- Bay City, MI (13 miles from Saginaw, MI)
- 90+ days ago
Collaborate with customer service professionals to improve to overall customer experience Assisting with incoming customer service phone calls to resolve issues Complete end of day/shift deposits and...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5656 Bay Rd, Saginaw, MI 48604-2510...
Customer Service Representative
- Hemlock, MI (14 miles from Saginaw, MI)
- 30+ days ago
- Hemlock, MI (14 miles from Saginaw, MI)
- 30+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Serve as primary customer service provider at the front end and liaison between customers and management....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part Time Customer Service Representative
- Flushing, MI (23 miles from Saginaw, MI)
- 90+ days ago
- Flushing, MI (23 miles from Saginaw, MI)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Toll)
- Bay City, MI (13 miles from Saginaw, MI)
- 90+ days ago
- Bay City, MI (13 miles from Saginaw, MI)
- 90+ days ago
Collaborate with customer service professionals to improve to overall customer experience Assisting with incoming customer service phone calls to resolve issues Complete end of day/shift deposits and...
Demographic Data for Saginaw, MI
Moving to Saginaw, MI? Find some basic demographic data about Saginaw, MI below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Saginaw, MI
Highest Education Level
Customer Services in Saginaw, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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