Customer Service Jobs in Southgate, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (14 miles from Southgate, MI)
- 23 hours ago
- Saturn Printing
- Livonia, MI (14 miles from Southgate, MI)
- 23 hours ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Amazon Locker+ Customer Service Associate
- Birmingham, MI (23 miles from Southgate, MI)
- 3 hours ago
- Birmingham, MI (23 miles from Southgate, MI)
- 3 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Freight Forwarding Operations & Customer Service Agent
- Detroit, MI (12 miles from Southgate, MI)
- 12 hours ago
- Detroit, MI (12 miles from Southgate, MI)
- 12 hours ago
The Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction...
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Customer Care Representative- Regional Omnichannel
- Southfield, MI (20 miles from Southgate, MI)
- 15 hours ago
- Southfield, MI (20 miles from Southgate, MI)
- 15 hours ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills required....
Customer Care Representative - Omnichannel
- Southfield, MI (20 miles from Southgate, MI)
- 1 day ago
- Southfield, MI (20 miles from Southgate, MI)
- 1 day ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills desired....
Customer Service Representative
- Ypsilanti, MI (21 miles from Southgate, MI)
- 2 days ago
- Ypsilanti, MI (21 miles from Southgate, MI)
- 2 days ago
We are looking for a Customer Service Representative to join our automotive team in Canton and Ann Arbor area....
Customer Service Representative - Patient Registration
- Warren, MI (24 miles from Southgate, MI)
- 2 days ago
- Warren, MI (24 miles from Southgate, MI)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Retail Customer Service Representative/Cashier
- Madison Heights, MI (21 miles from Southgate, MI)
- 2 days ago
- Madison Heights, MI (21 miles from Southgate, MI)
- 2 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
- Canton, MI (16 miles from Southgate, MI)
- 2 days ago
- Canton, MI (16 miles from Southgate, MI)
- 2 days ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
- Saint Clair Shores, MI (23 miles from Southgate, MI)
- 2 days ago
- Saint Clair Shores, MI (23 miles from Southgate, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Farmington Hills, MI (23 miles from Southgate, MI)
- 2 days ago
- Farmington Hills, MI (23 miles from Southgate, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Monroe, MI (24 miles from Southgate, MI)
- 3 days ago
- Monroe, MI (24 miles from Southgate, MI)
- 3 days ago
Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis....
Licensed Insurance Customer Service Representative - Ann Arbor, MI
- Wyandotte, MI (2 miles from Southgate, MI)
- 4 days ago
- Wyandotte, MI (2 miles from Southgate, MI)
- 4 days ago
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...
Customer Service Representative
- Warren, MI (24 miles from Southgate, MI)
- 6 days ago
- Warren, MI (24 miles from Southgate, MI)
- 6 days ago
Providing best-in-class customer service by answering customer and sales rep phone calls/emails to provide order status, repair capabilities, and other various requests....
Demographic Data for Southgate, MI
Moving to Southgate, MI? Find some basic demographic data about Southgate, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Southgate, MI
Highest Education Level
Customer Services in Southgate, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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