Customer Service Jobs in Sterling Heights, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (20 miles from Sterling Heights, MI)
- 9 days ago
- Saturn Printing
- Livonia, MI (20 miles from Sterling Heights, MI)
- 9 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Customer Service Representative - FT
- Detroit, MI (15 miles from Sterling Heights, MI)
- 23 days ago
- Detroit, MI (15 miles from Sterling Heights, MI)
- 23 days ago
service....
Customer Service Representative (Travel Enthusiast) - On-Site
- Farmington Hills, MI (17 miles from Sterling Heights, MI)
- 11 days ago
- Farmington Hills, MI (17 miles from Sterling Heights, MI)
- 11 days ago
Job Title: Customer Service Representative (Travel Enthusiast) - On-Site Job Description The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet...
Customer Service Representative (Teller)
- Washington, MI (12 miles from Sterling Heights, MI)
- 7 hours ago
- Washington, MI (12 miles from Sterling Heights, MI)
- 7 hours ago
First State Bank -- Job Description**** ****Job Title:** Customer Service Representative **Status** Non-Exempt**Department:** Retail Services**Reports To:** Retail Services **Primary Purpose of the...
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Pharmacy Customer Service Associate
- Birmingham, MI (7 miles from Sterling Heights, MI)
- 23 hours ago
- Birmingham, MI (7 miles from Sterling Heights, MI)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Utica, MI (8 miles from Sterling Heights, MI)
- 23 hours ago
- Utica, MI (8 miles from Sterling Heights, MI)
- 23 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45600 Utica Park Blvd, Utica, MI...
Customer Service Representative III - Buildings, Safety Engineering and Environmental Department
- Detroit, MI (15 miles from Sterling Heights, MI)
- 1 day ago
- Detroit, MI (15 miles from Sterling Heights, MI)
- 1 day ago
Exemption from this requirement can be achieved through verification of recent previous training and the demonstration of acceptable customer service skills....
Customer Service Representative
- Detroit, MI (15 miles from Sterling Heights, MI)
- 2 days ago
- Detroit, MI (15 miles from Sterling Heights, MI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Agent Full Time
- Detroit, MI (15 miles from Sterling Heights, MI)
- 2 days ago
- Detroit, MI (15 miles from Sterling Heights, MI)
- 2 days ago
Inquire about level of customer service and document any concerns. Accurately check vehicle for damage. Assist in keeping lot organized for ease of access and traffic flow....
Customer Service Representative
- Detroit, MI (15 miles from Sterling Heights, MI)
- 3 days ago
- Detroit, MI (15 miles from Sterling Heights, MI)
- 3 days ago
Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits.From Per Diem to Travel Contracts, miles away or local to you, Health...
- Troy, MI (5 miles from Sterling Heights, MI)
- 3 days ago
- Troy, MI (5 miles from Sterling Heights, MI)
- 3 days ago
The CSR supports the service employees through processing service paperwork, preparing route schedules, and inputting payroll hours and production....
Customer Service Representative (Part-Time) Bilingual Spanish
- Detroit, MI (15 miles from Sterling Heights, MI)
- 3 days ago
- Detroit, MI (15 miles from Sterling Heights, MI)
- 3 days ago
Three years of customer service experience. General knowledge of Detroit At Work Career Center services and programs....
Pharmacy Customer Service Representative
- Southfield, MI (12 miles from Sterling Heights, MI)
- 3 days ago
- Southfield, MI (12 miles from Sterling Heights, MI)
- 3 days ago
Experience: Minimum two years experience in a customer service position, preferably in a call center environment....
- Detroit, MI (15 miles from Sterling Heights, MI)
- 3 days ago
- Detroit, MI (15 miles from Sterling Heights, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative I
- Farmington Hills, MI (17 miles from Sterling Heights, MI)
- 4 days ago
- Farmington Hills, MI (17 miles from Sterling Heights, MI)
- 4 days ago
Duties include answering telephone call inquiries, customer service and promoting products and services. This position report to the Call Center Supervisor....
Demographic Data for Sterling Heights, MI
Moving to Sterling Heights, MI? Find some basic demographic data about Sterling Heights, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sterling Heights, MI
Highest Education Level
Customer Services in Sterling Heights, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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