Customer Service Jobs in Trenton, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 58 Jobs

Customer Service Representative / Estimator

Saturn Printing
Livonia, MI (18 miles from Trenton, MI)
9 days ago

Saturn Printing
Livonia, MI (18 miles from Trenton, MI)
9 days ago

Are you a detail-oriented individual with a passion for providing exceptional customer service?...

Customer Service Associate - Temporary

Taylor, MI (7 miles from Trenton, MI)
7 hours ago

Taylor, MI (7 miles from Trenton, MI)
7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

Livonia, MI (18 miles from Trenton, MI)
4 days ago

Livonia, MI (18 miles from Trenton, MI)
4 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Uniformed Loss Prevention Customer Service Associate II

Detroit, MI (17 miles from Trenton, MI)
5 days ago

Detroit, MI (17 miles from Trenton, MI)
5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Pro Sales Customer Care Representative

Dearborn, MI (12 miles from Trenton, MI)
5 days ago

Dearborn, MI (12 miles from Trenton, MI)
5 days ago

College degree preferred or equivalent work experience required. 1 – 2 years of customer service experience required; does not need to be in a call center position....

Customer Service Representative

Melvindale, MI (10 miles from Trenton, MI)
7 days ago

Melvindale, MI (10 miles from Trenton, MI)
7 days ago

Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems....

Customer Service Associate

Dearborn Heights, MI (11 miles from Trenton, MI)
8 days ago

Dearborn Heights, MI (11 miles from Trenton, MI)
8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Remote Customer Service Representative (Work From Home - 1099 Contractor)

Detroit, MI (17 miles from Trenton, MI)
8 days ago

Detroit, MI (17 miles from Trenton, MI)
8 days ago

Job Description: Were looking for friendly, motivated individuals to join our remote customer service team....

Remote Work

Customer Service Representative - UniFirst

Taylor, MI (7 miles from Trenton, MI)
8 days ago

Taylor, MI (7 miles from Trenton, MI)
8 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

French Bilingual Customer Care Representative

Dearborn, MI (12 miles from Trenton, MI)
9 days ago

Dearborn, MI (12 miles from Trenton, MI)
9 days ago

. * 1-3 years of Customer Service * Ability to troubleshoot and analyze problems. * Ability to multi-task. * Proficient e-mail experience. * PC Navigation. * Reliability. * Strong customer handling...

Medical Equipment Customer Service Representative

Livonia, MI (18 miles from Trenton, MI)
12 days ago

Livonia, MI (18 miles from Trenton, MI)
12 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Parts Customer Care Representative

Plymouth, MI (23 miles from Trenton, MI)
12 days ago

Plymouth, MI (23 miles from Trenton, MI)
12 days ago

Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...

Airport Customer Service Agent - DTW (Spirit)

Detroit, MI (17 miles from Trenton, MI)
12 days ago

Detroit, MI (17 miles from Trenton, MI)
12 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Service Customer Care Representative / Dispatcher

Plymouth, MI (23 miles from Trenton, MI)
12 days ago

Plymouth, MI (23 miles from Trenton, MI)
12 days ago

Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...

Retail Customer Service Associate

Ypsilanti, MI (21 miles from Trenton, MI)
13 days ago

Ypsilanti, MI (21 miles from Trenton, MI)
13 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...

View all 58 jobs

Demographic Data for Trenton, MI

Moving to Trenton, MI? Find some basic demographic data about Trenton, MI below.

Median Age

Average Household Income

Home Value vs Household Income in Trenton, MI

Local

National

Total Population

42,447

Number of Businesses

800

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service & Support For Customer Service Executives

Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Trenton, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Trenton, MI offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Trenton, MI

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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