Customer Service Jobs in Trenton, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (18 miles from Trenton, MI)
- 6 days ago
- Saturn Printing
- Livonia, MI (18 miles from Trenton, MI)
- 6 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Customer Service Representative - Utility
- Plymouth, MI (23 miles from Trenton, MI)
- 8 hours ago
- Plymouth, MI (23 miles from Trenton, MI)
- 8 hours ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
- Detroit, MI (17 miles from Trenton, MI)
- 8 hours ago
- Detroit, MI (17 miles from Trenton, MI)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Wayne, MI (13 miles from Trenton, MI)
- 18 hours ago
- Wayne, MI (13 miles from Trenton, MI)
- 18 hours ago
The Customer Service Representative (CSR) provides individual support services for all phases of the order fulfillment process to Airgas customers primarily over the telephone both locally and for remote...
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Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Detroit, MI (17 miles from Trenton, MI)
- 19 hours ago
- Detroit, MI (17 miles from Trenton, MI)
- 19 hours ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative
- Romulus, MI (8 miles from Trenton, MI)
- 1 day ago
- Romulus, MI (8 miles from Trenton, MI)
- 1 day ago
Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Romulus, MI!...
Customer Service Representative
- Ypsilanti, MI (21 miles from Trenton, MI)
- 1 day ago
- Ypsilanti, MI (21 miles from Trenton, MI)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Associate
- Taylor, MI (7 miles from Trenton, MI)
- 1 day ago
- Taylor, MI (7 miles from Trenton, MI)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Delivery Station Customer Service Associate, DSL
- Canton, MI (19 miles from Trenton, MI)
- 2 days ago
- Canton, MI (19 miles from Trenton, MI)
- 2 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative - Home Health Care - 40 Hours - Detroit
- Detroit, MI (17 miles from Trenton, MI)
- 2 days ago
- Detroit, MI (17 miles from Trenton, MI)
- 2 days ago
CERTIFICATIONS/LICENSURES REQUIRED: None Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS' Customer Service Policy Must practice the customer...
Customer Service Representative
- Detroit, MI (17 miles from Trenton, MI)
- 4 days ago
- Detroit, MI (17 miles from Trenton, MI)
- 4 days ago
Skills Customer service, Customer support, order entry, data entry, oracle, erp system Top Skills Details Customer service, Customer support, order entry, data entry Additional Skills & Qualifications...
Remote WorkCustomer Assistance Representative Full Time
- Detroit, MI (17 miles from Trenton, MI)
- 4 days ago
- Detroit, MI (17 miles from Trenton, MI)
- 4 days ago
Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment...
Customer Service Associate - Temporary
- Taylor, MI (7 miles from Trenton, MI)
- 6 days ago
- Taylor, MI (7 miles from Trenton, MI)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote Customer Service Representative - Facility Maintenance Services
- Detroit, MI (17 miles from Trenton, MI)
- 6 days ago
- Detroit, MI (17 miles from Trenton, MI)
- 6 days ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote WorkCustomer Service Representative
- Detroit, MI (17 miles from Trenton, MI)
- 6 days ago
- Detroit, MI (17 miles from Trenton, MI)
- 6 days ago
Document and process customer service calls received by way of voice mail....
Remote WorkDemographic Data for Trenton, MI
Moving to Trenton, MI? Find some basic demographic data about Trenton, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Trenton, MI
Highest Education Level
Customer Services in Trenton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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