Customer Service Jobs in Troy, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Warren, MI (10 miles from Troy, MI)
- 2 days ago
- Warren, MI (10 miles from Troy, MI)
- 2 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Detroit, MI (18 miles from Troy, MI)
- 45+ days ago
- Detroit, MI (18 miles from Troy, MI)
- 45+ days ago
Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...
- Lincoln Park, MI (24 miles from Troy, MI)
- 4 hours ago
- Lincoln Park, MI (24 miles from Troy, MI)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Rochester, MI (8 miles from Troy, MI)
- 4 hours ago
- Rochester, MI (8 miles from Troy, MI)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Manufacturing
- Fraser, MI (11 miles from Troy, MI)
- 7 hours ago
- Fraser, MI (11 miles from Troy, MI)
- 7 hours ago
Customer Service Representative - Manufacturing Location - Fraser, MI Payrate - $17.00 to $19.00/hr Job Overview: We are seeking a highly motivated and detail-oriented Customer Service Representative...
Customer Service Representative
- Highland Park, MI (13 miles from Troy, MI)
- 7 hours ago
- Highland Park, MI (13 miles from Troy, MI)
- 7 hours ago
Qualfon Qualfon is hiring Customer Service Representatives to field inbound communication from our clients members regarding their banking needs....
Customer Service Representative
- Inkster, MI (23 miles from Troy, MI)
- 13 hours ago
- Inkster, MI (23 miles from Troy, MI)
- 13 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Warren, MI (10 miles from Troy, MI)
- 1 day ago
- Warren, MI (10 miles from Troy, MI)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Claims Customer Care Representative
- Farmington Hills, MI (14 miles from Troy, MI)
- 1 day ago
- Farmington Hills, MI (14 miles from Troy, MI)
- 1 day ago
Knowledge, Skills & Abilities High School diploma or GED. 2 years high volume customer service experience. Proficient computer skills required including Microsoft Office Suite....
Customer Service Representative
- Detroit, MI (18 miles from Troy, MI)
- 2 days ago
- Detroit, MI (18 miles from Troy, MI)
- 2 days ago
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....
Customer Service Representative
- Roseville, MI (12 miles from Troy, MI)
- 2 days ago
- Roseville, MI (12 miles from Troy, MI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
To support sales/customer service functions through all departments. Minimum Position Specifications H igh school diploma or equivalent. Two years of customer service experience....
Area Customer Service Associate
- Detroit, MI (18 miles from Troy, MI)
- 4 days ago
- Detroit, MI (18 miles from Troy, MI)
- 4 days ago
Area Customer Service Associate Ready to grow your career? Empire Today is seeking an Area Customer Service Associate....
- Farmington Hills, MI (14 miles from Troy, MI)
- 5 days ago
- Farmington Hills, MI (14 miles from Troy, MI)
- 5 days ago
This position reports to the Supervisor PFS Customer Service....
Remote WorkCustomer Care Representative II
- Dearborn, MI (20 miles from Troy, MI)
- 6 days ago
- Dearborn, MI (20 miles from Troy, MI)
- 6 days ago
As a Customer Service Representative in Dearborn, MI, specializing in the automotive industry, you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction...
Demographic Data for Troy, MI
Moving to Troy, MI? Find some basic demographic data about Troy, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Troy, MI
Highest Education Level
Customer Services in Troy, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »