Customer Service Jobs in Troy, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (19 miles from Troy, MI)
- 3 days ago
- Saturn Printing
- Livonia, MI (19 miles from Troy, MI)
- 3 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Customer Service Representative - PT
- Detroit, MI (18 miles from Troy, MI)
- 10 days ago
- Detroit, MI (18 miles from Troy, MI)
- 10 days ago
service....
Customer Service Representative - FT
- Detroit, MI (18 miles from Troy, MI)
- 17 days ago
- Detroit, MI (18 miles from Troy, MI)
- 17 days ago
service....
Customer Service Representative - Home Health Care - 40 Hours - Detroit
- Detroit, MI (18 miles from Troy, MI)
- 6 hours ago
- Detroit, MI (18 miles from Troy, MI)
- 6 hours ago
CERTIFICATIONS/LICENSURES REQUIRED: None Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS' Customer Service Policy Must practice the customer...
/19316/b32dab1a-1855-4c34-8545-95b168ccf6de.png&z=8&s=RTL&ih_t=5%2F6%2F2025+2%3A21%3A06+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-dtc_edu&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Pharmacy Customer Service Associate
- Rochester, MI (8 miles from Troy, MI)
- 18 hours ago
- Rochester, MI (8 miles from Troy, MI)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- Southfield, MI Hiring Event
- Southfield, MI (10 miles from Troy, MI)
- 1 day ago
- Southfield, MI (10 miles from Troy, MI)
- 1 day ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Southfield, MI Hiring Event Open House Career Event!...
Customer Service Representative
- Rochester Hills, MI (8 miles from Troy, MI)
- 1 day ago
- Rochester Hills, MI (8 miles from Troy, MI)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Storage Customer Service Representative
- Washington, MI (13 miles from Troy, MI)
- 2 days ago
- Washington, MI (13 miles from Troy, MI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Customer Service Representative
- Detroit, MI (18 miles from Troy, MI)
- 2 days ago
- Detroit, MI (18 miles from Troy, MI)
- 2 days ago
Skills Customer service, Customer support, order entry, data entry, oracle, erp system Top Skills Details Customer service, Customer support, order entry, data entry Additional Skills & Qualifications...
Remote WorkCustomer Assistance Representative Full Time
- Detroit, MI (18 miles from Troy, MI)
- 2 days ago
- Detroit, MI (18 miles from Troy, MI)
- 2 days ago
Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment...
- West Bloomfield, MI (12 miles from Troy, MI)
- 3 days ago
- West Bloomfield, MI (12 miles from Troy, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Novi, MI (21 miles from Troy, MI)
- 3 days ago
- Novi, MI (21 miles from Troy, MI)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Storage Customer Service Representative
- Washington, MI (10 miles from Troy, MI)
- 3 days ago
- Washington, MI (10 miles from Troy, MI)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Remote Customer Service Representative - Facility Maintenance Services
- Detroit, MI (18 miles from Troy, MI)
- 4 days ago
- Detroit, MI (18 miles from Troy, MI)
- 4 days ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote WorkCustomer Service Representative
- Detroit, MI (18 miles from Troy, MI)
- 4 days ago
- Detroit, MI (18 miles from Troy, MI)
- 4 days ago
Document and process customer service calls received by way of voice mail....
Remote WorkDemographic Data for Troy, MI
Moving to Troy, MI? Find some basic demographic data about Troy, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Troy, MI
Highest Education Level
Customer Services in Troy, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »