Customer Service Jobs in Walker, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 33 Jobs

Customer Service Representative

  • Grand Rapids, MI (6 miles from Walker, MI)
  • 1 hour ago
  • Grand Rapids, MI (6 miles from Walker, MI)
  • 1 hour ago

Job Summary: As a Customer Service Representative at Trucordia, you will play a vital role in providing exceptional customer service to our commercial lines clients....

Customer Service Representative

  • Grand Rapids, MI (6 miles from Walker, MI)
  • 21 hours ago
  • Grand Rapids, MI (6 miles from Walker, MI)
  • 21 hours ago

We are seeking dedicated and professional Customer Service Call Center Representatives to support a confidential government project....

Customer Service Associate - Temporary

  • Kentwood, MI (13 miles from Walker, MI)
  • 23 hours ago
  • Kentwood, MI (13 miles from Walker, MI)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Kentwood, MI (13 miles from Walker, MI)
  • 23 hours ago
  • Kentwood, MI (13 miles from Walker, MI)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Grand Rapids, MI (6 miles from Walker, MI)
  • 1 day ago
  • Grand Rapids, MI (6 miles from Walker, MI)
  • 1 day ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Associate

  • Lowell, MI (18 miles from Walker, MI)
  • 1 day ago
  • Lowell, MI (18 miles from Walker, MI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Grandville, MI (11 miles from Walker, MI)
  • 1 day ago
  • Grandville, MI (11 miles from Walker, MI)
  • 1 day ago

Customer Service Representative Summary A well-established company located in the Grand Rapids area is looking to add a skilled and dedicated Customer Service Representative to their team....

Customer Service Representative

  • Grand Rapids, MI (6 miles from Walker, MI)
  • 2 days ago
  • Grand Rapids, MI (6 miles from Walker, MI)
  • 2 days ago

Job Summary: At Transcendia, our Customer Service Representatives are not call center agents-they are customer advocates....

Client Service Representative

  • Grand Rapids, MI (6 miles from Walker, MI)
  • 2 days ago
  • Grand Rapids, MI (6 miles from Walker, MI)
  • 2 days ago

At VCA Northeast Cat and Dog Hospital we believe in quality patient care while delivering excellent customer service. We are seeking a part-time (20 hours +) customer service representative....

Customer Service Representative

  • Coopersville, MI (11 miles from Walker, MI)
  • 2 days ago
  • Coopersville, MI (11 miles from Walker, MI)
  • 2 days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Client Service Representative

  • Grand Rapids, MI (6 miles from Walker, MI)
  • 2 days ago
  • Grand Rapids, MI (6 miles from Walker, MI)
  • 2 days ago

Equivalent work experience equal to 1-2 years of prior office experience with a focus in administration or customer service. 2. Familiarity with credit union operations is preferred. 3....

Dispatcher and Customer Service Representative

  • Grand Rapids, MI (6 miles from Walker, MI)
  • 3 days ago
  • Grand Rapids, MI (6 miles from Walker, MI)
  • 3 days ago

, and skilled in managing both marketing and customer service tasks....

Customer Service Associate Part Time

  • Comstock Park, MI (3 miles from Walker, MI)
  • 3 days ago
  • Comstock Park, MI (3 miles from Walker, MI)
  • 3 days ago

Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....

Customer Service Associate Part Time Overnight

  • Comstock Park, MI (3 miles from Walker, MI)
  • 3 days ago
  • Comstock Park, MI (3 miles from Walker, MI)
  • 3 days ago

Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....

Customer Care Representative (Farmers Workplace Solutions - EST)

  • Caledonia, MI (20 miles from Walker, MI)
  • 4 days ago
  • Caledonia, MI (20 miles from Walker, MI)
  • 4 days ago

In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....

Demographic Data for Walker, MI

Moving to Walker, MI? Find some basic demographic data about Walker, MI below.


Local
National
10,077,306
222,152

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

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Salary for Customer Service Jobs in Walker, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Walker, MI offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Walker, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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