Customer Service Jobs in Warren, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (22 miles from Warren, MI)
- 13 days ago
- Saturn Printing
- Livonia, MI (22 miles from Warren, MI)
- 13 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Pharmacy Customer Service Associate
- Chesterfield, MI (14 miles from Warren, MI)
- 1 hour ago
- Chesterfield, MI (14 miles from Warren, MI)
- 1 hour ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- Rochester Hills, MI (16 miles from Warren, MI)
- 3 hours ago
- Rochester Hills, MI (16 miles from Warren, MI)
- 3 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Saint Clair Shores, MI (5 miles from Warren, MI)
- 3 hours ago
- Saint Clair Shores, MI (5 miles from Warren, MI)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Licensed Insurance Customer Service Representative - Ann Arbor, MI
- Wyandotte, MI (22 miles from Warren, MI)
- 2 days ago
- Wyandotte, MI (22 miles from Warren, MI)
- 2 days ago
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...
Customer Service Representative
- Rochester Hills, MI (16 miles from Warren, MI)
- 3 days ago
- Rochester Hills, MI (16 miles from Warren, MI)
- 3 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Providing best-in-class customer service by answering customer and sales rep phone calls/emails to provide order status, repair capabilities, and other various requests....
Retail Customer Service Associate
- Oak Park, MI (10 miles from Warren, MI)
- 5 days ago
- Oak Park, MI (10 miles from Warren, MI)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Part-Time Customer Success Representative (TEMPORARY ADMINISTRATIVE SPECIAL SERVICES)
- Detroit, MI (12 miles from Warren, MI)
- 5 days ago
- Detroit, MI (12 miles from Warren, MI)
- 5 days ago
Description Success Team Representative (Call Center Only) Are you a charismatic, friendly, problem-solving team player? If so, we have an ideal position for you within our Call Center. You will...
Pre-Licensed Customer Service Representative - Remote
- Dearborn, MI (17 miles from Warren, MI)
- 5 days ago
- Dearborn, MI (17 miles from Warren, MI)
- 5 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkCustomer Service Agent Full Time
- Detroit, MI (12 miles from Warren, MI)
- 5 days ago
- Detroit, MI (12 miles from Warren, MI)
- 5 days ago
Inquire about level of customer service and document any concerns. Accurately check vehicle for damage. Assist in keeping lot organized for ease of access and traffic flow....
Customer Service Representative
- Harper Woods, MI (6 miles from Warren, MI)
- 5 days ago
- Harper Woods, MI (6 miles from Warren, MI)
- 5 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Part-Time Customer Success Representative (TEMPORARY ADMINISTRATIVE SPECIAL SERVICES)
- Detroit, MI (13 miles from Warren, MI)
- 5 days ago
- Detroit, MI (13 miles from Warren, MI)
- 5 days ago
Success Team Representative (Call Center Only) Are you a charismatic, friendly, problem-solving team player? If so, we have an ideal position for you within our Call Center. You will be tasked...
Administrative/Customer Service Associate
- Macomb, MI (11 miles from Warren, MI)
- 6 days ago
- Macomb, MI (11 miles from Warren, MI)
- 6 days ago
**Skill Requirements** + **Must-Have Requirements:** + Proven **leadership** in **customer service** or **call center** environments + Strong **communication** and **coaching skills** + Proficiency...
Bilingual Customer Service Representative
- Detroit, MI (12 miles from Warren, MI)
- 6 days ago
- Detroit, MI (12 miles from Warren, MI)
- 6 days ago
Why you'll love this role Customer Service Representatives are on the front lines of helping our customers....
Demographic Data for Warren, MI
Moving to Warren, MI? Find some basic demographic data about Warren, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Warren, MI
Highest Education Level
Customer Services in Warren, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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