Customer Service Jobs in Westland, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (2 miles from Westland, MI)
- 2 days ago
- Saturn Printing
- Livonia, MI (2 miles from Westland, MI)
- 2 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Customer Service Representative
- Redford, MI (5 miles from Westland, MI)
- 15 hours ago
- Redford, MI (5 miles from Westland, MI)
- 15 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Automotive Loyalty Program
- Troy, MI (22 miles from Westland, MI)
- 1 day ago
- Troy, MI (22 miles from Westland, MI)
- 1 day ago
A minimum of 3-5 years of experience in a Call Center, Customer Service, Retail and/or Sales environment....
Client Service Representative, National Accounts
- Novi, MI (12 miles from Westland, MI)
- 1 day ago
- Novi, MI (12 miles from Westland, MI)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative - FT
- Detroit, MI (15 miles from Westland, MI)
- 1 day ago
- Detroit, MI (15 miles from Westland, MI)
- 1 day ago
service....
Amazon Locker+ Customer Service Associate
- Birmingham, MI (16 miles from Westland, MI)
- 1 day ago
- Birmingham, MI (16 miles from Westland, MI)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Freight Forwarding Operations & Customer Service Agent
- Detroit, MI (15 miles from Westland, MI)
- 2 days ago
- Detroit, MI (15 miles from Westland, MI)
- 2 days ago
The Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction...
Customer Service Representative
- Southgate, MI (12 miles from Westland, MI)
- 2 days ago
- Southgate, MI (12 miles from Westland, MI)
- 2 days ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Customer Care Representative- Regional Omnichannel
- Southfield, MI (12 miles from Westland, MI)
- 2 days ago
- Southfield, MI (12 miles from Westland, MI)
- 2 days ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills required....
Customer Care Representative I
- Dearborn, MI (9 miles from Westland, MI)
- 3 days ago
- Dearborn, MI (9 miles from Westland, MI)
- 3 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Lead Retail Customer Service Associate
- Ann Arbor, MI (24 miles from Westland, MI)
- 3 days ago
- Ann Arbor, MI (24 miles from Westland, MI)
- 3 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Care Representative - Omnichannel
- Southfield, MI (12 miles from Westland, MI)
- 3 days ago
- Southfield, MI (12 miles from Westland, MI)
- 3 days ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills desired....
Customer Service Representative
- Ypsilanti, MI (15 miles from Westland, MI)
- 3 days ago
- Ypsilanti, MI (15 miles from Westland, MI)
- 3 days ago
We are looking for a Customer Service Representative to join our automotive team in Canton and Ann Arbor area....
Customer Service Representative - Patient Registration
- Warren, MI (23 miles from Westland, MI)
- 3 days ago
- Warren, MI (23 miles from Westland, MI)
- 3 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Retail Customer Service Representative/Cashier
- Madison Heights, MI (18 miles from Westland, MI)
- 3 days ago
- Madison Heights, MI (18 miles from Westland, MI)
- 3 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Demographic Data for Westland, MI
Moving to Westland, MI? Find some basic demographic data about Westland, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Westland, MI
Highest Education Level
Customer Services in Westland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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