Customer Service Jobs in Ypsilanti, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (17 miles from Ypsilanti, MI)
- 10 days ago
- Saturn Printing
- Livonia, MI (17 miles from Ypsilanti, MI)
- 10 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 5 hours ago
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 5 hours ago
This position reports to the Supervisor PFS Customer Service....
Remote WorkCustomer Service Associate - Temporary
- Lincoln Park, MI (22 miles from Ypsilanti, MI)
- 5 hours ago
- Lincoln Park, MI (22 miles from Ypsilanti, MI)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 19 hours ago
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 19 hours ago
This position reports to the Supervisor PFS Customer Service....
Remote Work/19327/0e635c5b-efde-4626-8ad0-a38b083d334d.jpg&z=8&s=RTL&ih_t=5%2F28%2F2025+3%3A49%3A49+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Pharmacy Customer Service Associate
- Wyandotte, MI (23 miles from Ypsilanti, MI)
- 19 hours ago
- Wyandotte, MI (23 miles from Ypsilanti, MI)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Novi, MI (19 miles from Ypsilanti, MI)
- 1 day ago
- Novi, MI (19 miles from Ypsilanti, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ida, MI (22 miles from Ypsilanti, MI)
- 5 days ago
- Ida, MI (22 miles from Ypsilanti, MI)
- 5 days ago
Documentation and reporting: Accurately document customer interactions and transactions in customer service software....
Customer Service Representative
- Livonia, MI (17 miles from Ypsilanti, MI)
- 5 days ago
- Livonia, MI (17 miles from Ypsilanti, MI)
- 5 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Northville, MI (14 miles from Ypsilanti, MI)
- 6 days ago
- Northville, MI (14 miles from Ypsilanti, MI)
- 6 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Pro Sales Customer Care Representative
- Dearborn, MI (23 miles from Ypsilanti, MI)
- 6 days ago
- Dearborn, MI (23 miles from Ypsilanti, MI)
- 6 days ago
College degree preferred or equivalent work experience required. 1 – 2 years of customer service experience required; does not need to be in a call center position....
Customer Service Representative (CSR)
- Wixom, MI (22 miles from Ypsilanti, MI)
- 6 days ago
- Wixom, MI (22 miles from Ypsilanti, MI)
- 6 days ago
Goal-oriented with a focus on delivering excellent customer service. Strong math skills and the ability to perform quick calculations....
Customer Service Representative - Twelve Oaks Mall
- Novi, MI (19 miles from Ypsilanti, MI)
- 7 days ago
- Novi, MI (19 miles from Ypsilanti, MI)
- 7 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative
- Melvindale, MI (23 miles from Ypsilanti, MI)
- 8 days ago
- Melvindale, MI (23 miles from Ypsilanti, MI)
- 8 days ago
Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems....
- Dearborn Heights, MI (19 miles from Ypsilanti, MI)
- 9 days ago
- Dearborn Heights, MI (19 miles from Ypsilanti, MI)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - UniFirst
- Taylor, MI (18 miles from Ypsilanti, MI)
- 9 days ago
- Taylor, MI (18 miles from Ypsilanti, MI)
- 9 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Ypsilanti, MI
Moving to Ypsilanti, MI? Find some basic demographic data about Ypsilanti, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Ypsilanti, MI
Highest Education Level
Customer Services in Ypsilanti, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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