Customer Service Jobs in Afton, MN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 85 Jobs

Customer Service Associate - Roseville, MN - Cleveland Ave - (Part-Time)

  • Roseville, MN (18 miles from Afton, MN)
  • 8 hours ago
  • Roseville, MN (18 miles from Afton, MN)
  • 8 hours ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Associate

  • North Oaks, MN (17 miles from Afton, MN)
  • 8 hours ago
  • North Oaks, MN (17 miles from Afton, MN)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Saint Paul, MN (13 miles from Afton, MN)
  • 8 hours ago
  • Saint Paul, MN (13 miles from Afton, MN)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Market Client Service Representative

  • Apple Valley, MN (22 miles from Afton, MN)
  • 16 hours ago
  • Apple Valley, MN (22 miles from Afton, MN)
  • 16 hours ago

A Client Service Representative position is a key customer service position within the company....

Equipment Finance Customer Service Representative

  • Saint Paul, MN (13 miles from Afton, MN)
  • 20 hours ago
  • Saint Paul, MN (13 miles from Afton, MN)
  • 20 hours ago

This customer service position will support Equipment Finance customers....

Client Service Representative

  • White Bear Lake, MN (15 miles from Afton, MN)
  • 1 day ago
  • White Bear Lake, MN (15 miles from Afton, MN)
  • 1 day ago

Accurately document all customer calls into internal CRM (Hubspot) system to monitor and close tickets Use high empathy, patience, and customer service skills while working with end-user customers on...

Retail Customer Experience Associate, Mall of America - Full Time

  • Bloomington, MN (23 miles from Afton, MN)
  • 1 day ago
  • Bloomington, MN (23 miles from Afton, MN)
  • 1 day ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Bloomington, MN (23 miles from Afton, MN)
  • 1 day ago
  • Bloomington, MN (23 miles from Afton, MN)
  • 1 day ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Representative III

  • Saint Paul, MN (13 miles from Afton, MN)
  • 1 day ago
  • Saint Paul, MN (13 miles from Afton, MN)
  • 1 day ago

Provide training and guidance to junior customer service representatives. Assist in developing and implementing customer service policies, procedures, and best practices....

Customer Service Representative

  • Eagan, MN (16 miles from Afton, MN)
  • 2 days ago
  • Eagan, MN (16 miles from Afton, MN)
  • 2 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Care Representative - WFH MN

  • Mendota Heights, MN (15 miles from Afton, MN)
  • 2 days ago
  • Mendota Heights, MN (15 miles from Afton, MN)
  • 2 days ago

All you need for the Customer Care Representative role is: Must reside in the State of Minnesota 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience...

Customer Care Representative

  • Oakdale, MN (9 miles from Afton, MN)
  • 2 days ago
  • Oakdale, MN (9 miles from Afton, MN)
  • 2 days ago

. * Passionate about customer experience with the ability to cultivate loyalty and satisfaction through exceptional customer service and support * Process web orders; communicate to stores and customers...

Customer Service Representative - Sales and Service (WFH)

  • Saint Paul, MN (13 miles from Afton, MN)
  • 2 days ago
  • Saint Paul, MN (13 miles from Afton, MN)
  • 2 days ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Remote Work

Customer Service Representative - Minneapolis, Minnesota

  • Minneapolis, MN (22 miles from Afton, MN)
  • 3 days ago
  • Minneapolis, MN (22 miles from Afton, MN)
  • 3 days ago

Customer service experience is required. Education: High school diploma or GED required. Experience: Strong customer service experience. Parking industry experience is preferred but not required....

Customer Service Representative 6-2p

  • West St Paul, MN (15 miles from Afton, MN)
  • 4 days ago
  • West St Paul, MN (15 miles from Afton, MN)
  • 4 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Demographic Data for Afton, MN

Moving to Afton, MN? Find some basic demographic data about Afton, MN below.


Local
National
2,995
96
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Afton, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Afton, MN offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Afton, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »