Customer Service Jobs in Brooklyn Center, MN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 126 Jobs

Bilingual Retail Customer Service Specialist (English & Spanish)

  • Eagan, MN (17 miles from Brooklyn Center, MN)
  • 15 days ago
  • Eagan, MN (17 miles from Brooklyn Center, MN)
  • 15 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Customer Service Representative

  • Golden Valley, MN (8 miles from Brooklyn Center, MN)
  • 5 hours ago
  • Golden Valley, MN (8 miles from Brooklyn Center, MN)
  • 5 hours ago

You will be an integral part of our sales & customer service teamthat works collaboratively in servicing our customers....

Customer Service Representative (Component Manufacturing)

  • Minneapolis, MN (7 miles from Brooklyn Center, MN)
  • 5 hours ago
  • Minneapolis, MN (7 miles from Brooklyn Center, MN)
  • 5 hours ago

Customer Service Representative to join our team in the dynamic field of medical device manufacturing....

Customer Service Representative

  • Minneapolis, MN (7 miles from Brooklyn Center, MN)
  • 9 hours ago
  • Minneapolis, MN (7 miles from Brooklyn Center, MN)
  • 9 hours ago

Service Experience, or 4 years Customer Service related experience....

Retail Customer Service Supervisor

  • St Louis Park, MN (8 miles from Brooklyn Center, MN)
  • 17 hours ago
  • St Louis Park, MN (8 miles from Brooklyn Center, MN)
  • 17 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Savage, MN (21 miles from Brooklyn Center, MN)
  • 1 day ago
  • Savage, MN (21 miles from Brooklyn Center, MN)
  • 1 day ago

What You'll Do As a Customer Service Representative, you'll be a key player in our inbound Sales Center team....

Client Service Representative, National Accounts

  • Bloomington, MN (16 miles from Brooklyn Center, MN)
  • 1 day ago
  • Bloomington, MN (16 miles from Brooklyn Center, MN)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Airport Customer Service Agent - Seasonal - Minneapolis/St. Paul Airport (MSP)

  • Minneapolis, MN (7 miles from Brooklyn Center, MN)
  • 1 day ago
  • Minneapolis, MN (7 miles from Brooklyn Center, MN)
  • 1 day ago

This position will be responsible for providing exceptional customer service at the ticket counter, passenger gate, and baggage areas....

Autonomous driver/ customer service agent

  • Eden Prairie, MN (10 miles from Brooklyn Center, MN)
  • 1 day ago
  • Eden Prairie, MN (10 miles from Brooklyn Center, MN)
  • 1 day ago

service skills **** We are open every Saturday and Sunday **** PART TIME POSITION ****...

Customer Service Representative

  • Shakopee, MN (22 miles from Brooklyn Center, MN)
  • 2 days ago
  • Shakopee, MN (22 miles from Brooklyn Center, MN)
  • 2 days ago

Minimum of 0-3 years Customer Service related experience. 3....

Customer Service Representative

  • Bloomington, MN (16 miles from Brooklyn Center, MN)
  • 2 days ago
  • Bloomington, MN (16 miles from Brooklyn Center, MN)
  • 2 days ago

Position Overview: We are seeking a Customer Service Representative to join our team....

Sales & Customer Service Associate

  • Rogers, MN (12 miles from Brooklyn Center, MN)
  • 2 days ago
  • Rogers, MN (12 miles from Brooklyn Center, MN)
  • 2 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Pharmacy Customer Service Associate

  • Minneapolis, MN (7 miles from Brooklyn Center, MN)
  • 2 days ago
  • Minneapolis, MN (7 miles from Brooklyn Center, MN)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Nights and Weekend

  • Eagan, MN (17 miles from Brooklyn Center, MN)
  • 3 days ago
  • Eagan, MN (17 miles from Brooklyn Center, MN)
  • 3 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Care Representative I

  • Mendota Heights, MN (17 miles from Brooklyn Center, MN)
  • 3 days ago
  • Mendota Heights, MN (17 miles from Brooklyn Center, MN)
  • 3 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Demographic Data for Brooklyn Center, MN

Moving to Brooklyn Center, MN? Find some basic demographic data about Brooklyn Center, MN below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Brooklyn Center, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Brooklyn Center, MN offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brooklyn Center, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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