Customer Service Jobs in Cottage Grove, MN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 104 Jobs

Retail Customer Service Specialist (Bilingual Spanish & English Preferred)

  • Lakeville, MN (22 miles from Cottage Grove, MN)
  • 13 days ago
  • Lakeville, MN (22 miles from Cottage Grove, MN)
  • 13 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Bilingual Retail Customer Service Specialist (English & Spanish)

  • Eagan, MN (11 miles from Cottage Grove, MN)
  • 13 days ago
  • Eagan, MN (11 miles from Cottage Grove, MN)
  • 13 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Airport Customer Service Agent - Seasonal - Minneapolis/St. Paul Airport (MSP)

  • Minneapolis, MN (20 miles from Cottage Grove, MN)
  • 1 hour ago
  • Minneapolis, MN (20 miles from Cottage Grove, MN)
  • 1 hour ago

This position will be responsible for providing exceptional customer service at the ticket counter, passenger gate, and baggage areas....

Autonomous driver/ customer service agent

  • Eden Prairie, MN (24 miles from Cottage Grove, MN)
  • 4 hours ago
  • Eden Prairie, MN (24 miles from Cottage Grove, MN)
  • 4 hours ago

service skills **** We are open every Saturday and Sunday **** PART TIME POSITION ****...

Customer Service Associate

  • Lakeville, MN (22 miles from Cottage Grove, MN)
  • 11 hours ago
  • Lakeville, MN (22 miles from Cottage Grove, MN)
  • 11 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Bloomington, MN (17 miles from Cottage Grove, MN)
  • 14 hours ago
  • Bloomington, MN (17 miles from Cottage Grove, MN)
  • 14 hours ago

Position Overview: We are seeking a Customer Service Representative to join our team....

Sales & Customer Service Associate

  • Minneapolis, MN (20 miles from Cottage Grove, MN)
  • 18 hours ago
  • Minneapolis, MN (20 miles from Cottage Grove, MN)
  • 18 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Pharmacy Customer Service Associate

  • Minneapolis, MN (20 miles from Cottage Grove, MN)
  • 1 day ago
  • Minneapolis, MN (20 miles from Cottage Grove, MN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Nights and Weekend

  • Eagan, MN (11 miles from Cottage Grove, MN)
  • 1 day ago
  • Eagan, MN (11 miles from Cottage Grove, MN)
  • 1 day ago

by providing a superior level of customer service to members, prospective members, and guests....

Hiring Now: Customer Service Representative

  • Saint Louis Park, MN (22 miles from Cottage Grove, MN)
  • 1 day ago
  • Saint Louis Park, MN (22 miles from Cottage Grove, MN)
  • 1 day ago

, Customer service, Call center, Order entry, Sales, Inbound call, Bilingual, Data entry Additional Skills & Qualifications + 2+ years of customer service experience + 30 WPM + High school diploma/GED...

Customer Service Representative Team Lead - National Remote

  • Minneapolis, MN (20 miles from Cottage Grove, MN)
  • 1 day ago
  • Minneapolis, MN (20 miles from Cottage Grove, MN)
  • 1 day ago

.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...

Remote Work

Customer Service Representative

  • Mendota Heights, MN (11 miles from Cottage Grove, MN)
  • 2 days ago
  • Mendota Heights, MN (11 miles from Cottage Grove, MN)
  • 2 days ago

Three to five years related customer service experience, and/or training or equivalent combination of education and experience....

Customer Service Representative

  • Eden Prairie, MN (24 miles from Cottage Grove, MN)
  • 2 days ago
  • Eden Prairie, MN (24 miles from Cottage Grove, MN)
  • 2 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Associate

  • Golden Valley, MN (22 miles from Cottage Grove, MN)
  • 2 days ago
  • Golden Valley, MN (22 miles from Cottage Grove, MN)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Commercial Customer Service Representative

  • Minneapolis, MN (20 miles from Cottage Grove, MN)
  • 2 days ago
  • Minneapolis, MN (20 miles from Cottage Grove, MN)
  • 2 days ago

Russell Tobin & Associates is currently seeking a Commercial Customer Service Representative, 12+ Months Contract role for one of our Fortune 500 clients, for Minneapolis, Minnesota 55402 (Hybrid)....

Demographic Data for Cottage Grove, MN

Moving to Cottage Grove, MN? Find some basic demographic data about Cottage Grove, MN below.

Local
National
38,427
486
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Cottage Grove, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cottage Grove, MN offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cottage Grove, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »