Customer Service Jobs in Edina, MN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative - Business Insurance
- Golden Valley, MN (2 miles from Edina, MN)
- 7 hours ago
- Golden Valley, MN (2 miles from Edina, MN)
- 7 hours ago
Wed love to meet you if your professional track record includes these skills: A high school diploma or equivalent is required. 1 + years of experience working in customer service....
Customer Service Associate - Roseville, MN - Cleveland Ave - (Part-Time)
- Roseville, MN (10 miles from Edina, MN)
- 8 hours ago
- Roseville, MN (10 miles from Edina, MN)
- 8 hours ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
- North Oaks, MN (16 miles from Edina, MN)
- 8 hours ago
- North Oaks, MN (16 miles from Edina, MN)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Saint Paul, MN (11 miles from Edina, MN)
- 8 hours ago
- Saint Paul, MN (11 miles from Edina, MN)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Market Client Service Representative
- Apple Valley, MN (12 miles from Edina, MN)
- 17 hours ago
- Apple Valley, MN (12 miles from Edina, MN)
- 17 hours ago
A Client Service Representative position is a key customer service position within the company....
Equipment Finance Customer Service Representative
- Saint Paul, MN (11 miles from Edina, MN)
- 20 hours ago
- Saint Paul, MN (11 miles from Edina, MN)
- 20 hours ago
This customer service position will support Equipment Finance customers....
Retail Customer Service Specialist
- Minnetonka, MN (6 miles from Edina, MN)
- 21 hours ago
- Minnetonka, MN (6 miles from Edina, MN)
- 21 hours ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- White Bear Lake, MN (19 miles from Edina, MN)
- 1 day ago
- White Bear Lake, MN (19 miles from Edina, MN)
- 1 day ago
Accurately document all customer calls into internal CRM (Hubspot) system to monitor and close tickets Use high empathy, patience, and customer service skills while working with end-user customers on...
Pharmacy Customer Service Associate
- Savage, MN (10 miles from Edina, MN)
- 1 day ago
- Savage, MN (10 miles from Edina, MN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative-Waconia
- Waconia, MN (22 miles from Edina, MN)
- 1 day ago
- Waconia, MN (22 miles from Edina, MN)
- 1 day ago
If you thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional customer service, then Cabinetworks Groupthe largest exclusive kitchen cabinet manufacturer in...
Retail Customer Experience Associate, Mall of America - Full Time
- Bloomington, MN (5 miles from Edina, MN)
- 1 day ago
- Bloomington, MN (5 miles from Edina, MN)
- 1 day ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Bloomington, MN (5 miles from Edina, MN)
- 1 day ago
- Bloomington, MN (5 miles from Edina, MN)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative III
- Saint Paul, MN (11 miles from Edina, MN)
- 1 day ago
- Saint Paul, MN (11 miles from Edina, MN)
- 1 day ago
Provide training and guidance to junior customer service representatives. Assist in developing and implementing customer service policies, procedures, and best practices....
Customer Service Representative
- Eagan, MN (8 miles from Edina, MN)
- 2 days ago
- Eagan, MN (8 miles from Edina, MN)
- 2 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Care Representative - WFH MN
- Mendota Heights, MN (9 miles from Edina, MN)
- 2 days ago
- Mendota Heights, MN (9 miles from Edina, MN)
- 2 days ago
All you need for the Customer Care Representative role is: Must reside in the State of Minnesota 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience...
Demographic Data for Edina, MN
Moving to Edina, MN? Find some basic demographic data about Edina, MN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Edina, MN
Highest Education Level
Customer Services in Edina, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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