Customer Service Jobs in Edina, MN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist (Bilingual Spanish & English Preferred)
- Lakeville, MN (19 miles from Edina, MN)
- 11 days ago
- Lakeville, MN (19 miles from Edina, MN)
- 11 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Bilingual Retail Customer Service Specialist (English & Spanish)
- Eagan, MN (8 miles from Edina, MN)
- 11 days ago
- Eagan, MN (8 miles from Edina, MN)
- 11 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Commercial Customer Service Representative
- Minneapolis, MN (5 miles from Edina, MN)
- 6 hours ago
- Minneapolis, MN (5 miles from Edina, MN)
- 6 hours ago
Russell Tobin & Associates is currently seeking a Commercial Customer Service Representative, 12+ Months Contract role for one of our Fortune 500 clients, for Minneapolis, Minnesota 55402 (Hybrid)....
- Saint Paul, MN (11 miles from Edina, MN)
- 8 hours ago
- Saint Paul, MN (11 miles from Edina, MN)
- 8 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Associate - White Bear Lake, MN - (Full-Time)
- White Bear Township, MN (19 miles from Edina, MN)
- 10 hours ago
- White Bear Township, MN (19 miles from Edina, MN)
- 10 hours ago
Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Customer Service Associate - Morning Shift
- Eagan, MN (8 miles from Edina, MN)
- 10 hours ago
- Eagan, MN (8 miles from Edina, MN)
- 10 hours ago
As the name suggests, your main priority is to provide great customer service....
Market Client Service Representative
- Woodbury, MN (18 miles from Edina, MN)
- 10 hours ago
- Woodbury, MN (18 miles from Edina, MN)
- 10 hours ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Representative
- Minnetonka, MN (6 miles from Edina, MN)
- 17 hours ago
- Minnetonka, MN (6 miles from Edina, MN)
- 17 hours ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Mornings
- Minnetonka, MN (6 miles from Edina, MN)
- 17 hours ago
- Minnetonka, MN (6 miles from Edina, MN)
- 17 hours ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Associate - Champlin, MN - (Full-Time)
- Champlin, MN (18 miles from Edina, MN)
- 23 hours ago
- Champlin, MN (18 miles from Edina, MN)
- 23 hours ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Intern Customer Service Associate / MML
- Eagan, MN (8 miles from Edina, MN)
- 23 hours ago
- Eagan, MN (8 miles from Edina, MN)
- 23 hours ago
POSITION DESCRIPTION: Position Title: Customer Service Associate Intern Department: MML Logistics Location: Eagan, MN Reports To: Customer Service Manager SUMMARY OF POSITION: This is a full-time Internship...
- Minneapolis, MN (5 miles from Edina, MN)
- 23 hours ago
- Minneapolis, MN (5 miles from Edina, MN)
- 23 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Associate - St. Paul, MN - (Part-Time)
- Saint Paul, MN (11 miles from Edina, MN)
- 1 day ago
- Saint Paul, MN (11 miles from Edina, MN)
- 1 day ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
- Blaine, MN (17 miles from Edina, MN)
- 1 day ago
- Blaine, MN (17 miles from Edina, MN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Airport Customer Service Agent
- Saint Paul, MN (11 miles from Edina, MN)
- 2 days ago
- Saint Paul, MN (11 miles from Edina, MN)
- 2 days ago
Airport Customer Service Agent MNMSP - AS, 4300 Glumack Drive, St Paul, Minnesota, United States of America Req #1809 Thursday, January 30, 2025 Job Summary As a customer service agent you are the first...
Demographic Data for Edina, MN
Moving to Edina, MN? Find some basic demographic data about Edina, MN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Edina, MN
Highest Education Level
Customer Services in Edina, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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