Customer Service Jobs in Edina, MN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 108 Jobs

Client Service Representative - Business Insurance

  • Golden Valley, MN (2 miles from Edina, MN)
  • 7 hours ago
  • Golden Valley, MN (2 miles from Edina, MN)
  • 7 hours ago

Wed love to meet you if your professional track record includes these skills: A high school diploma or equivalent is required. 1 + years of experience working in customer service....

Customer Service Associate - Roseville, MN - Cleveland Ave - (Part-Time)

  • Roseville, MN (10 miles from Edina, MN)
  • 8 hours ago
  • Roseville, MN (10 miles from Edina, MN)
  • 8 hours ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Associate

  • North Oaks, MN (16 miles from Edina, MN)
  • 8 hours ago
  • North Oaks, MN (16 miles from Edina, MN)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Saint Paul, MN (11 miles from Edina, MN)
  • 8 hours ago
  • Saint Paul, MN (11 miles from Edina, MN)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Market Client Service Representative

  • Apple Valley, MN (12 miles from Edina, MN)
  • 17 hours ago
  • Apple Valley, MN (12 miles from Edina, MN)
  • 17 hours ago

A Client Service Representative position is a key customer service position within the company....

Equipment Finance Customer Service Representative

  • Saint Paul, MN (11 miles from Edina, MN)
  • 20 hours ago
  • Saint Paul, MN (11 miles from Edina, MN)
  • 20 hours ago

This customer service position will support Equipment Finance customers....

Retail Customer Service Specialist

  • Minnetonka, MN (6 miles from Edina, MN)
  • 21 hours ago
  • Minnetonka, MN (6 miles from Edina, MN)
  • 21 hours ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Client Service Representative

  • White Bear Lake, MN (19 miles from Edina, MN)
  • 1 day ago
  • White Bear Lake, MN (19 miles from Edina, MN)
  • 1 day ago

Accurately document all customer calls into internal CRM (Hubspot) system to monitor and close tickets Use high empathy, patience, and customer service skills while working with end-user customers on...

Pharmacy Customer Service Associate

  • Savage, MN (10 miles from Edina, MN)
  • 1 day ago
  • Savage, MN (10 miles from Edina, MN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative-Waconia

  • Waconia, MN (22 miles from Edina, MN)
  • 1 day ago
  • Waconia, MN (22 miles from Edina, MN)
  • 1 day ago

If you thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional customer service, then Cabinetworks Groupthe largest exclusive kitchen cabinet manufacturer in...

Retail Customer Experience Associate, Mall of America - Full Time

  • Bloomington, MN (5 miles from Edina, MN)
  • 1 day ago
  • Bloomington, MN (5 miles from Edina, MN)
  • 1 day ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Bloomington, MN (5 miles from Edina, MN)
  • 1 day ago
  • Bloomington, MN (5 miles from Edina, MN)
  • 1 day ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Representative III

  • Saint Paul, MN (11 miles from Edina, MN)
  • 1 day ago
  • Saint Paul, MN (11 miles from Edina, MN)
  • 1 day ago

Provide training and guidance to junior customer service representatives. Assist in developing and implementing customer service policies, procedures, and best practices....

Customer Service Representative

  • Eagan, MN (8 miles from Edina, MN)
  • 2 days ago
  • Eagan, MN (8 miles from Edina, MN)
  • 2 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Care Representative - WFH MN

  • Mendota Heights, MN (9 miles from Edina, MN)
  • 2 days ago
  • Mendota Heights, MN (9 miles from Edina, MN)
  • 2 days ago

All you need for the Customer Care Representative role is: Must reside in the State of Minnesota 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience...

Demographic Data for Edina, MN

Moving to Edina, MN? Find some basic demographic data about Edina, MN below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Edina, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Edina, MN offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Edina, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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