Customer Service Jobs in Forest Lake, MN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 68 Jobs

Airport Customer Service Agent - Seasonal - Minneapolis/St. Paul Airport (MSP)

  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 1 day ago
  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 1 day ago

This position will be responsible for providing exceptional customer service at the ticket counter, passenger gate, and baggage areas....

Sales & Customer Service Associate

  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 1 day ago
  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 1 day ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Pharmacy Customer Service Associate

  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 2 days ago
  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Team Lead - National Remote

  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 3 days ago
  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 3 days ago

.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...

Remote Work

Commercial Customer Service Representative

  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 3 days ago
  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 3 days ago

Russell Tobin & Associates is currently seeking a Commercial Customer Service Representative, 12+ Months Contract role for one of our Fortune 500 clients, for Minneapolis, Minnesota 55402 (Hybrid)....

Retail Customer Service

  • Saint Paul, MN (21 miles from Forest Lake, MN)
  • 3 days ago
  • Saint Paul, MN (21 miles from Forest Lake, MN)
  • 3 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Associate - White Bear Lake, MN - (Full-Time)

  • White Bear Township, MN (11 miles from Forest Lake, MN)
  • 3 days ago
  • White Bear Township, MN (11 miles from Forest Lake, MN)
  • 3 days ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Market Client Service Representative

  • Woodbury, MN (23 miles from Forest Lake, MN)
  • 3 days ago
  • Woodbury, MN (23 miles from Forest Lake, MN)
  • 3 days ago

A Client Service Representative position is a key customer service position within the company....

Customer Service Associate - Champlin, MN - (Full-Time)

  • Champlin, MN (18 miles from Forest Lake, MN)
  • 4 days ago
  • Champlin, MN (18 miles from Forest Lake, MN)
  • 4 days ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Client Service Representative

  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 4 days ago
  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 4 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Associate

  • Blaine, MN (13 miles from Forest Lake, MN)
  • 5 days ago
  • Blaine, MN (13 miles from Forest Lake, MN)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Airport Customer Service Agent

  • Saint Paul, MN (21 miles from Forest Lake, MN)
  • 5 days ago
  • Saint Paul, MN (21 miles from Forest Lake, MN)
  • 5 days ago

Airport Customer Service Agent MNMSP - AS, 4300 Glumack Drive, St Paul, Minnesota, United States of America Req #1809 Thursday, January 30, 2025 Job Summary As a customer service agent you are the first...

Customer Care Representative

  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 5 days ago
  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 5 days ago

We focus on quality over quantity, modeling internal customer service and leaning on each other for guidance. We are innovative, fun and passionate about our product and customers....

Bilingual Customer Care Representative - State Program Administrator - Paid Leave

  • Saint Paul, MN (21 miles from Forest Lake, MN)
  • 6 days ago
  • Saint Paul, MN (21 miles from Forest Lake, MN)
  • 6 days ago

This position is responsible for providing professional, high-quality customer service through various communication channels, including phone, email, and online chat....

Customer Service Representative

  • Saint Paul, MN (21 miles from Forest Lake, MN)
  • 7 days ago
  • Saint Paul, MN (21 miles from Forest Lake, MN)
  • 7 days ago

Customer Service Representative - $24/hr Mon-Fri 8am-430pm Our client in St. Paul, MN is looking for hardworking, motivated talent to join their team. Dont wait apply today! Whats in it for you?...

Demographic Data for Forest Lake, MN

Moving to Forest Lake, MN? Find some basic demographic data about Forest Lake, MN below.

Local
National
25,784
733
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Forest Lake, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Forest Lake, MN offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Forest Lake, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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