Customer Service Jobs in Hopkins, MN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Roseville, MN (14 miles from Hopkins, MN)
- 3 hours ago
- Roseville, MN (14 miles from Hopkins, MN)
- 3 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Minneapolis, MN (8 miles from Hopkins, MN)
- 7 hours ago
- Minneapolis, MN (8 miles from Hopkins, MN)
- 7 hours ago
Job Description Are you a Customer Service Professional who enjoys helping others?...
Customer Service Representative, Insurance
- Chanhassen, MN (9 miles from Hopkins, MN)
- 19 hours ago
- Chanhassen, MN (9 miles from Hopkins, MN)
- 19 hours ago
Summary of the Role: Customer Service Representative We are looking for a Service Team Representative to join our firm within our SHEL program (Sports, Hospitality, Entertainment & Leisure), which writes...
- Plymouth, MN (3 miles from Hopkins, MN)
- 19 hours ago
- Plymouth, MN (3 miles from Hopkins, MN)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Associate - Roseville, MN - Cleveland Ave - (Part-Time)
- Roseville, MN (14 miles from Hopkins, MN)
- 1 day ago
- Roseville, MN (14 miles from Hopkins, MN)
- 1 day ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Retail Customer Service Specialist
- Columbia Heights, MN (11 miles from Hopkins, MN)
- 1 day ago
- Columbia Heights, MN (11 miles from Hopkins, MN)
- 1 day ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
One year related experience required with customer service preferred....
Customer Service Representative
- Roseville, MN (14 miles from Hopkins, MN)
- 1 day ago
- Roseville, MN (14 miles from Hopkins, MN)
- 1 day ago
Key Responsibilities: Customer Service and Support: Provide high-quality customer service to house accounts and walk-in customers, ensuring their needs and inquiries are addressed promptly and efficiently...
- Saint Paul, MN (17 miles from Hopkins, MN)
- 2 days ago
- Saint Paul, MN (17 miles from Hopkins, MN)
- 2 days ago
Customer Service Express Employment Professionals - St. Paul, MN is assisting a local printing company to find a Customer Service Representative to join their team. Position is located in St....
Retail Customer Service Specialist
- Long Lake, MN (8 miles from Hopkins, MN)
- 2 days ago
- Long Lake, MN (8 miles from Hopkins, MN)
- 2 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals....
Customer Service Associate - Dinner/Close Shift
- Shoreview, MN (17 miles from Hopkins, MN)
- 2 days ago
- Shoreview, MN (17 miles from Hopkins, MN)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Blaine, MN (17 miles from Hopkins, MN)
- 2 days ago
- Blaine, MN (17 miles from Hopkins, MN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Inside Sales/Customer Service Representative
- Saint Paul, MN (17 miles from Hopkins, MN)
- 2 days ago
- Saint Paul, MN (17 miles from Hopkins, MN)
- 2 days ago
As a Customer Service Representative for Total Tool, you will be in a front-line retail sales role....
Customer Service Representative
- Maple Grove, MN (12 miles from Hopkins, MN)
- 2 days ago
- Maple Grove, MN (12 miles from Hopkins, MN)
- 2 days ago
Schedule is working Monday - Friday 6:55AM-3:30PM at $17.75/hour Qualifications: Clean criminal record Good communication and computer skills Prior customer service skills a plus Familiarity with the...
Office Coordinator/Customer Support Associate
- Minneapolis, MN (8 miles from Hopkins, MN)
- 3 days ago
- Minneapolis, MN (8 miles from Hopkins, MN)
- 3 days ago
Qualifications Include: Associates Degree is a must / Bachelor's Degree is a plus 1 year of administrative/data entry/office experience 1 year of customer service experience of some sort Payroll experience...
Demographic Data for Hopkins, MN
Moving to Hopkins, MN? Find some basic demographic data about Hopkins, MN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hopkins, MN
Highest Education Level
Customer Services in Hopkins, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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