Customer Service Jobs in Shakopee, MN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist (Bilingual Spanish & English Preferred)
- Lakeville, MN (13 miles from Shakopee, MN)
- 11 days ago
- Lakeville, MN (13 miles from Shakopee, MN)
- 11 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Bilingual Retail Customer Service Specialist (English & Spanish)
- Eagan, MN (19 miles from Shakopee, MN)
- 11 days ago
- Eagan, MN (19 miles from Shakopee, MN)
- 11 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Commercial Customer Service Representative
- Minneapolis, MN (20 miles from Shakopee, MN)
- 7 hours ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 7 hours ago
Russell Tobin & Associates is currently seeking a Commercial Customer Service Representative, 12+ Months Contract role for one of our Fortune 500 clients, for Minneapolis, Minnesota 55402 (Hybrid)....
Customer Service Associate - Morning Shift
- Eagan, MN (19 miles from Shakopee, MN)
- 11 hours ago
- Eagan, MN (19 miles from Shakopee, MN)
- 11 hours ago
As the name suggests, your main priority is to provide great customer service....
Market Client Service Representative
- Farmington, MN (20 miles from Shakopee, MN)
- 11 hours ago
- Farmington, MN (20 miles from Shakopee, MN)
- 11 hours ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Representative
- Minnetonka, MN (14 miles from Shakopee, MN)
- 18 hours ago
- Minnetonka, MN (14 miles from Shakopee, MN)
- 18 hours ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Mornings
- Minnetonka, MN (14 miles from Shakopee, MN)
- 18 hours ago
- Minnetonka, MN (14 miles from Shakopee, MN)
- 18 hours ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Associate - Eagan, MN - (Full-Time)
- Eagan, MN (19 miles from Shakopee, MN)
- 1 day ago
- Eagan, MN (19 miles from Shakopee, MN)
- 1 day ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Intern Customer Service Associate / MML
- Eagan, MN (19 miles from Shakopee, MN)
- 1 day ago
- Eagan, MN (19 miles from Shakopee, MN)
- 1 day ago
POSITION DESCRIPTION: Position Title: Customer Service Associate Intern Department: MML Logistics Location: Eagan, MN Reports To: Customer Service Manager SUMMARY OF POSITION: This is a full-time Internship...
- Minneapolis, MN (20 miles from Shakopee, MN)
- 1 day ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Minneapolis, MN (20 miles from Shakopee, MN)
- 2 days ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 2 days ago
We focus on quality over quantity, modeling internal customer service and leaning on each other for guidance. We are innovative, fun and passionate about our product and customers....
Customer Service Representative-R8630
- Lakeville, MN (13 miles from Shakopee, MN)
- 3 days ago
- Lakeville, MN (13 miles from Shakopee, MN)
- 3 days ago
The following duties are normal for this position. The incumbent may perform some or all of these duties; however, it is not an exclusive or all-inclusive list. Other duties may be...
- Crystal, MN (20 miles from Shakopee, MN)
- 3 days ago
- Crystal, MN (20 miles from Shakopee, MN)
- 3 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER STARTING AT $15/HR plus Commission
- Saint Louis Park, MN (16 miles from Shakopee, MN)
- 4 days ago
- Saint Louis Park, MN (16 miles from Shakopee, MN)
- 4 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER....
Customer Service Associate - Temporary
- Minneapolis, MN (20 miles from Shakopee, MN)
- 5 days ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Shakopee, MN
Moving to Shakopee, MN? Find some basic demographic data about Shakopee, MN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Shakopee, MN
Highest Education Level
Customer Services in Shakopee, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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