Customer Service Jobs in Shoreview, MN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Retail Customer Service Specialist (English & Spanish)
- Eagan, MN (14 miles from Shoreview, MN)
- 15 days ago
- Eagan, MN (14 miles from Shoreview, MN)
- 15 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Amazon Locker+ Customer Service Associate
- Woodbury, MN (14 miles from Shoreview, MN)
- 5 hours ago
- Woodbury, MN (14 miles from Shoreview, MN)
- 5 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Retail Customer Service Cashier
- Columbus, MN (13 miles from Shoreview, MN)
- 5 hours ago
- Columbus, MN (13 miles from Shoreview, MN)
- 5 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Golden Valley, MN (13 miles from Shoreview, MN)
- 12 hours ago
- Golden Valley, MN (13 miles from Shoreview, MN)
- 12 hours ago
You will be an integral part of our sales & customer service teamthat works collaboratively in servicing our customers....
Customer Service Representative (Component Manufacturing)
- Minneapolis, MN (9 miles from Shoreview, MN)
- 13 hours ago
- Minneapolis, MN (9 miles from Shoreview, MN)
- 13 hours ago
Customer Service Representative to join our team in the dynamic field of medical device manufacturing....
Customer Service Representative
- Minneapolis, MN (9 miles from Shoreview, MN)
- 16 hours ago
- Minneapolis, MN (9 miles from Shoreview, MN)
- 16 hours ago
Service Experience, or 4 years Customer Service related experience....
Retail Customer Service Supervisor
- St Louis Park, MN (13 miles from Shoreview, MN)
- 1 day ago
- St Louis Park, MN (13 miles from Shoreview, MN)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Savage, MN (24 miles from Shoreview, MN)
- 1 day ago
- Savage, MN (24 miles from Shoreview, MN)
- 1 day ago
What You'll Do As a Customer Service Representative, you'll be a key player in our inbound Sales Center team....
Client Service Representative, National Accounts
- Bloomington, MN (18 miles from Shoreview, MN)
- 1 day ago
- Bloomington, MN (18 miles from Shoreview, MN)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Airport Customer Service Agent - Seasonal - Minneapolis/St. Paul Airport (MSP)
- Minneapolis, MN (9 miles from Shoreview, MN)
- 2 days ago
- Minneapolis, MN (9 miles from Shoreview, MN)
- 2 days ago
This position will be responsible for providing exceptional customer service at the ticket counter, passenger gate, and baggage areas....
Autonomous driver/ customer service agent
- Eden Prairie, MN (17 miles from Shoreview, MN)
- 2 days ago
- Eden Prairie, MN (17 miles from Shoreview, MN)
- 2 days ago
service skills **** We are open every Saturday and Sunday **** PART TIME POSITION ****...
Customer Service Representative
- Bloomington, MN (18 miles from Shoreview, MN)
- 2 days ago
- Bloomington, MN (18 miles from Shoreview, MN)
- 2 days ago
Position Overview: We are seeking a Customer Service Representative to join our team....
Sales & Customer Service Associate
- Rogers, MN (22 miles from Shoreview, MN)
- 2 days ago
- Rogers, MN (22 miles from Shoreview, MN)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Pharmacy Customer Service Associate
- Minneapolis, MN (9 miles from Shoreview, MN)
- 3 days ago
- Minneapolis, MN (9 miles from Shoreview, MN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Nights and Weekend
- Eagan, MN (14 miles from Shoreview, MN)
- 3 days ago
- Eagan, MN (14 miles from Shoreview, MN)
- 3 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Shoreview, MN
Moving to Shoreview, MN? Find some basic demographic data about Shoreview, MN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Shoreview, MN
Highest Education Level
Customer Services in Shoreview, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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