Customer Service Jobs in Two Harbors, MN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Duluth, MN (11 miles from Two Harbors, MN)
- 5 days ago
- Duluth, MN (11 miles from Two Harbors, MN)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Duluth, MN (11 miles from Two Harbors, MN)
- 13 days ago
- Duluth, MN (11 miles from Two Harbors, MN)
- 13 days ago
The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales...
Customer Service Representative
- Duluth, MN (11 miles from Two Harbors, MN)
- 14 days ago
- Duluth, MN (11 miles from Two Harbors, MN)
- 14 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Airport Customer Service Agent - DLH (PT)
- Duluth, MN (11 miles from Two Harbors, MN)
- 18 days ago
- Duluth, MN (11 miles from Two Harbors, MN)
- 18 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Bilingual Customer Service Representative - Spanish-English
- Duluth, MN (11 miles from Two Harbors, MN)
- 30+ days ago
- Duluth, MN (11 miles from Two Harbors, MN)
- 30+ days ago
Requirements Proven experience in customer service or sales roles is preferred but not required....
Remote WorkCustomer Service Representative
- Duluth, MN (11 miles from Two Harbors, MN)
- 90+ days ago
- Duluth, MN (11 miles from Two Harbors, MN)
- 90+ days ago
Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional customer service....
Demographic Data for Two Harbors, MN
Moving to Two Harbors, MN? Find some basic demographic data about Two Harbors, MN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Two Harbors, MN
Highest Education Level
Customer Services in Two Harbors, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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