Customer Service Jobs in Brandon, MS

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Customer Service Representative

Jackson, MS (19 miles from Brandon, MS)
5 hours ago

Jackson, MS (19 miles from Brandon, MS)
5 hours ago

Role Overview This entry-level position focuses on processing customer orders accurately and handling incoming service inquiries under direct supervision. The primary goal is to deliver a seamless...

F&I Customer Support Associate or Consultant

Jackson, MS (19 miles from Brandon, MS)
6 hours ago

Jackson, MS (19 miles from Brandon, MS)
6 hours ago

the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...

Customer Service Representative

Ridgeland, MS (22 miles from Brandon, MS)
1 day ago

Ridgeland, MS (22 miles from Brandon, MS)
1 day ago

Store 2723432: 725 Rice Rd, Ridgeland, Mississippi 39157 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

Pearl, MS (14 miles from Brandon, MS)
2 days ago

Pearl, MS (14 miles from Brandon, MS)
2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

Ridgeland, MS (22 miles from Brandon, MS)
2 days ago

Ridgeland, MS (22 miles from Brandon, MS)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

U-Box Customer Care Representative (CDL)

Pearl, MS (14 miles from Brandon, MS)
3 days ago

Pearl, MS (14 miles from Brandon, MS)
3 days ago

Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only....

Customer Service Associate - Temporary

Madison, MS (23 miles from Brandon, MS)
5 days ago

Madison, MS (23 miles from Brandon, MS)
5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Inbound Customer Service Agent - Consumer Relations (Remote)

Jackson, MS (19 miles from Brandon, MS)
8 days ago

Jackson, MS (19 miles from Brandon, MS)
8 days ago

(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....

Remote Work

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Ridgeland, MS (22 miles from Brandon, MS)
14 days ago

Ridgeland, MS (22 miles from Brandon, MS)
14 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Commercial Lines - Customer Service Representative

Ridgeland, MS (22 miles from Brandon, MS)
16 days ago

Ridgeland, MS (22 miles from Brandon, MS)
16 days ago

A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives SUMMARY: The Commercial Lines Customer Service Representative is responsible...

Retail Customer Service Cashier

Jackson, MS (19 miles from Brandon, MS)
17 days ago

Jackson, MS (19 miles from Brandon, MS)
17 days ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Bilingual Spanish Customer Service Representative - Remote

Jackson, MS (19 miles from Brandon, MS)
17 days ago

Jackson, MS (19 miles from Brandon, MS)
17 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Representative - Morton

Morton, MS (17 miles from Brandon, MS)
20 days ago

Morton, MS (17 miles from Brandon, MS)
20 days ago

Overview: This position combines commitment to our customers satisfaction with consistent quality service in order to promote professional customer service....

Customer Service Representative - Raleigh

Raleigh, MS (22 miles from Brandon, MS)
20 days ago

Raleigh, MS (22 miles from Brandon, MS)
20 days ago

Overview: This position combines commitment to our customers satisfaction with consistent quality service in order to promote professional customer service....

Customer Service Representative

Magee, MS (21 miles from Brandon, MS)
20 days ago

Magee, MS (21 miles from Brandon, MS)
20 days ago

Store 2723397: 121 Pinola Dr SE, Magee, Mississippi 39111 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

View all 25 jobs

Demographic Data for Brandon, MS

Moving to Brandon, MS? Find some basic demographic data about Brandon, MS below.

Median Age

Average Household Income

Home Value vs Household Income in Brandon, MS

Local

National

Total Population

78,260

Number of Businesses

1,288

City Size

Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Brandon, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Brandon, MS offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.8%

Vocational Degree or Certification

11.9%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Brandon, MS

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign

Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »

Hardware store employee smiling next to merchandise

The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »

How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »