Customer Service Jobs in Canton, MS

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-13 of 13 Jobs

Customer Service Representative

  • Ridgeland, MS (15 miles from Canton, MS)
  • 8 hours ago
  • Ridgeland, MS (15 miles from Canton, MS)
  • 8 hours ago

Store 2723432: 725 Rice Rd, Ridgeland, Mississippi 39157 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

  • Flowood, MS (21 miles from Canton, MS)
  • 2 days ago
  • Flowood, MS (21 miles from Canton, MS)
  • 2 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative - Onsite- Jackson/ Ridgeland Area

  • Ridgeland, MS (15 miles from Canton, MS)
  • 2 days ago
  • Ridgeland, MS (15 miles from Canton, MS)
  • 2 days ago

Required Start date: 4/22/25 SHIFT IS MONDAY- FRIDAY Fully Onsite position Office Location: Jackson area Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives...

Customer Service Associate

  • Flowood, MS (21 miles from Canton, MS)
  • 5 days ago
  • Flowood, MS (21 miles from Canton, MS)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Ridgeland, MS (15 miles from Canton, MS)
  • 5 days ago
  • Ridgeland, MS (15 miles from Canton, MS)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Madison, MS (9 miles from Canton, MS)
  • 6 days ago
  • Madison, MS (9 miles from Canton, MS)
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative (Loan Consultant II)

  • Ridgeland, MS (15 miles from Canton, MS)
  • 17 days ago
  • Ridgeland, MS (15 miles from Canton, MS)
  • 17 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative (Loan Consultant II)

  • Ridgeland, MS (15 miles from Canton, MS)
  • 19 days ago
  • Ridgeland, MS (15 miles from Canton, MS)
  • 19 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative II/2395/Madison

  • Madison, MS (9 miles from Canton, MS)
  • 24 days ago
  • Madison, MS (9 miles from Canton, MS)
  • 24 days ago

Southern Bancorp Customer Service Representative II/2395/Madison in Madison , Mississippi Who We Are: Southern Bancorp is more than a bank....

Customer Service Representative- Ridgeland, MS

  • Ridgeland, MS (15 miles from Canton, MS)
  • 27 days ago
  • Ridgeland, MS (15 miles from Canton, MS)
  • 27 days ago

Join the 1 st Franklin team as a Customer Service Representative....

Sales & Customer Service Associate Part-Time

  • Madison, MS (9 miles from Canton, MS)
  • 90+ days ago
  • Madison, MS (9 miles from Canton, MS)
  • 90+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Sales & Customer Service Associate Full-Time

  • Madison, MS (9 miles from Canton, MS)
  • 90+ days ago
  • Madison, MS (9 miles from Canton, MS)
  • 90+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Commercial Lines - Customer Service Representative

  • Ridgeland, MS (15 miles from Canton, MS)
  • 90+ days ago
  • Ridgeland, MS (15 miles from Canton, MS)
  • 90+ days ago

A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives SUMMARY: The Commercial Lines Customer Service Representative is responsible...

Demographic Data for Canton, MS

Moving to Canton, MS? Find some basic demographic data about Canton, MS below.


Local
National
27,866
432
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Canton, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Canton, MS offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Canton, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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