Customer Service Jobs in Canton, MS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Ridgeland, MS (15 miles from Canton, MS)
- 8 hours ago
- Ridgeland, MS (15 miles from Canton, MS)
- 8 hours ago
Store 2723432: 725 Rice Rd, Ridgeland, Mississippi 39157 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Flowood, MS (21 miles from Canton, MS)
- 2 days ago
- Flowood, MS (21 miles from Canton, MS)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Onsite- Jackson/ Ridgeland Area
- Ridgeland, MS (15 miles from Canton, MS)
- 2 days ago
- Ridgeland, MS (15 miles from Canton, MS)
- 2 days ago
Required Start date: 4/22/25 SHIFT IS MONDAY- FRIDAY Fully Onsite position Office Location: Jackson area Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives...
- Flowood, MS (21 miles from Canton, MS)
- 5 days ago
- Flowood, MS (21 miles from Canton, MS)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Ridgeland, MS (15 miles from Canton, MS)
- 5 days ago
- Ridgeland, MS (15 miles from Canton, MS)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Madison, MS (9 miles from Canton, MS)
- 6 days ago
- Madison, MS (9 miles from Canton, MS)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS (15 miles from Canton, MS)
- 17 days ago
- Ridgeland, MS (15 miles from Canton, MS)
- 17 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS (15 miles from Canton, MS)
- 19 days ago
- Ridgeland, MS (15 miles from Canton, MS)
- 19 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative II/2395/Madison
- Madison, MS (9 miles from Canton, MS)
- 24 days ago
- Madison, MS (9 miles from Canton, MS)
- 24 days ago
Southern Bancorp Customer Service Representative II/2395/Madison in Madison , Mississippi Who We Are: Southern Bancorp is more than a bank....
Customer Service Representative- Ridgeland, MS
- Ridgeland, MS (15 miles from Canton, MS)
- 27 days ago
- Ridgeland, MS (15 miles from Canton, MS)
- 27 days ago
Join the 1 st Franklin team as a Customer Service Representative....
Sales & Customer Service Associate Part-Time
- Madison, MS (9 miles from Canton, MS)
- 90+ days ago
- Madison, MS (9 miles from Canton, MS)
- 90+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Sales & Customer Service Associate Full-Time
- Madison, MS (9 miles from Canton, MS)
- 90+ days ago
- Madison, MS (9 miles from Canton, MS)
- 90+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Commercial Lines - Customer Service Representative
- Ridgeland, MS (15 miles from Canton, MS)
- 90+ days ago
- Ridgeland, MS (15 miles from Canton, MS)
- 90+ days ago
A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives SUMMARY: The Commercial Lines Customer Service Representative is responsible...
Demographic Data for Canton, MS
Moving to Canton, MS? Find some basic demographic data about Canton, MS below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Canton, MS
Highest Education Level
Customer Services in Canton, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »