Customer Service Jobs in Canton, MS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Onsite- Jackson/ Ridgeland Area
- Ridgeland, MS (15 miles from Canton, MS)
- 2 days ago
- Ridgeland, MS (15 miles from Canton, MS)
- 2 days ago
Required Start date: 5/28/25 SHIFT IS MONDAY- FRIDAY Fully Onsite position Office Location: Jackson area Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives...
Customer Service Associate - Temporary
- Madison, MS (9 miles from Canton, MS)
- 7 days ago
- Madison, MS (9 miles from Canton, MS)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Madison, MS (9 miles from Canton, MS)
- 10 days ago
- Madison, MS (9 miles from Canton, MS)
- 10 days ago
Qualifications: High School graduate or equivalent Customer service experience - 2 years Basic computer knowledge MS office knowledge Job Duties: 1....
Retail Customer Service Associate
- Madison, MS (9 miles from Canton, MS)
- 13 days ago
- Madison, MS (9 miles from Canton, MS)
- 13 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Sales & Customer Service Associate- Full Time
- Flowood, MS (21 miles from Canton, MS)
- 15 days ago
- Flowood, MS (21 miles from Canton, MS)
- 15 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Sales & Customer Service Associate-Part Time
- Flowood, MS (21 miles from Canton, MS)
- 15 days ago
- Flowood, MS (21 miles from Canton, MS)
- 15 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Service Center in Canton, Mississippi BASIC PURPOSE: Primarily respo nsible for managing and supporting customer service orders; manages inventory, customer accounts, coordination of customer request...
Retail Customer Service Associate
- Madison, MS (9 miles from Canton, MS)
- 30+ days ago
- Madison, MS (9 miles from Canton, MS)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 257 Grandview Blvd, Madison, MS...
Customer Service Representative
- Ridgeland, MS (15 miles from Canton, MS)
- 30+ days ago
- Ridgeland, MS (15 miles from Canton, MS)
- 30+ days ago
Store 2723432: 725 Rice Rd, Ridgeland, Mississippi 39157 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS (15 miles from Canton, MS)
- 45+ days ago
- Ridgeland, MS (15 miles from Canton, MS)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS (15 miles from Canton, MS)
- 45+ days ago
- Ridgeland, MS (15 miles from Canton, MS)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative- Ridgeland, MS
- Ridgeland, MS (15 miles from Canton, MS)
- 60+ days ago
- Ridgeland, MS (15 miles from Canton, MS)
- 60+ days ago
Join the 1 st Franklin team as a Customer Service Representative....
Demographic Data for Canton, MS
Moving to Canton, MS? Find some basic demographic data about Canton, MS below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Canton, MS
Highest Education Level
Customer Services in Canton, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »