Customer Service Jobs in Edwards, MS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative New SMS options
- Jackson, MS (23 miles from Edwards, MS)
- 8 hours ago
- Jackson, MS (23 miles from Edwards, MS)
- 8 hours ago
Our customer service team members are critical to the success of the organization. They provide a personable, knowledgeable, and caring experience when customers contact us....
Showroom Customer Service Representative
- Jackson, MS (23 miles from Edwards, MS)
- 5 days ago
- Jackson, MS (23 miles from Edwards, MS)
- 5 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative
- Jackson, MS (23 miles from Edwards, MS)
- 5 days ago
- Jackson, MS (23 miles from Edwards, MS)
- 5 days ago
service and active listening skills Strong problem-solving, critical thinking and analytical skills while remaining flexible when adapting to change Strong computer skills to retrieve, query, update...
Customer Service Representative
- Jackson, MS (23 miles from Edwards, MS)
- 6 days ago
- Jackson, MS (23 miles from Edwards, MS)
- 6 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
/18935/5699ebbb-c8f6-4aa9-a39d-41c6e1ab0e38.png&z=8&s=RTL&ih_t=5%2F29%2F2025+3%3A50%3A33+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-writing&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative II
- Jackson, MS (23 miles from Edwards, MS)
- 6 days ago
- Jackson, MS (23 miles from Edwards, MS)
- 6 days ago
Characteristics of Work See MSPB Careers for information regarding this classifications Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health...
Customer Service Associate - Temporary
- Clinton, MS (14 miles from Edwards, MS)
- 7 days ago
- Clinton, MS (14 miles from Edwards, MS)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Jackson, MS (23 miles from Edwards, MS)
- 7 days ago
- Jackson, MS (23 miles from Edwards, MS)
- 7 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Customer Service Representative
- Clinton, MS (14 miles from Edwards, MS)
- 7 days ago
- Clinton, MS (14 miles from Edwards, MS)
- 7 days ago
OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: $15-$18 per hour!...
Customer Service Representative, Full or Part Time
- Jackson, MS (23 miles from Edwards, MS)
- 13 days ago
- Jackson, MS (23 miles from Edwards, MS)
- 13 days ago
Store 2723742: 7442 Siwell Rd, Jackson, Mississippi 39272 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Vicksburg, MS (18 miles from Edwards, MS)
- 13 days ago
- Vicksburg, MS (18 miles from Edwards, MS)
- 13 days ago
Company Description Job Description The primary responsibility of the Customer Service Representative is to facilitate quality and accurate Quotations, Purchase Orders, and Work Orders to ensure customer...
Customer Service Representative
- Jackson, MS (23 miles from Edwards, MS)
- 18 days ago
- Jackson, MS (23 miles from Edwards, MS)
- 18 days ago
Store 2723745: 6154 Old Canton Rd, Jackson, Mississippi 39211 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Vicksburg, MS (18 miles from Edwards, MS)
- 18 days ago
- Vicksburg, MS (18 miles from Edwards, MS)
- 18 days ago
Demonstrated ability to effectively use Office 365 applications The Impact You Will Make: The ability to learn and grow as a Customer Service Rep Professional....
U-Box Customer Care Representative (CDL)
- Jackson, MS (23 miles from Edwards, MS)
- 22 days ago
- Jackson, MS (23 miles from Edwards, MS)
- 22 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Inbound Customer Service Agent - Consumer Relations (Remote)
- Jackson, MS (23 miles from Edwards, MS)
- 26 days ago
- Jackson, MS (23 miles from Edwards, MS)
- 26 days ago
(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....
Remote WorkRetail Customer Service Cashier
- Jackson, MS (23 miles from Edwards, MS)
- 30+ days ago
- Jackson, MS (23 miles from Edwards, MS)
- 30+ days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Edwards, MS
Moving to Edwards, MS? Find some basic demographic data about Edwards, MS below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Edwards, MS
Highest Education Level
Customer Services in Edwards, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »