Customer Service Jobs in Flowood, MS

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 29 Jobs

Customer Relations Specialist - South MS

  • Pearl, MS (4 miles from Flowood, MS)
  • 1 day ago
  • Pearl, MS (4 miles from Flowood, MS)
  • 1 day ago

### **Customer Relations Specialist - South MS**The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success...

Customer Service Representative - PT

  • Jackson, MS (5 miles from Flowood, MS)
  • 3 days ago
  • Jackson, MS (5 miles from Flowood, MS)
  • 3 days ago

service....

Customer Service Associate - Temporary

  • Madison, MS (12 miles from Flowood, MS)
  • 4 days ago
  • Madison, MS (12 miles from Flowood, MS)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Madison, MS (12 miles from Flowood, MS)
  • 7 days ago
  • Madison, MS (12 miles from Flowood, MS)
  • 7 days ago

Qualifications: High School graduate or equivalent Customer service experience - 2 years Basic computer knowledge MS office knowledge Job Duties: 1....

Customer Service Representative

  • Clinton, MS (15 miles from Flowood, MS)
  • 9 days ago
  • Clinton, MS (15 miles from Flowood, MS)
  • 9 days ago

Store 2723746: 549 Hwy 80 W, Clinton, Mississippi 39056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Ridgeland, MS (8 miles from Flowood, MS)
  • 9 days ago
  • Ridgeland, MS (8 miles from Flowood, MS)
  • 9 days ago

Two years of experience in a customer service. Self-starter with project management skills. Ability to work effectively in a fast-paced environment. Understands business terms and processes....

Retail Customer Service Associate

  • Madison, MS (12 miles from Flowood, MS)
  • 10 days ago
  • Madison, MS (12 miles from Flowood, MS)
  • 10 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Sales & Customer Service Associate- Full Time

  • Flowood, MS
  • 13 days ago
  • Flowood, MS
  • 13 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Sales & Customer Service Associate-Part Time

  • Flowood, MS
  • 13 days ago
  • Flowood, MS
  • 13 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative - Jackson, MS Airport

  • Jackson, MS (5 miles from Flowood, MS)
  • 16 days ago
  • Jackson, MS (5 miles from Flowood, MS)
  • 16 days ago

Overview CUSTOMER SERVICE EXPERIENCE REPRESENTATIVE Full time opportunity at the Jackson, MS International Airport This position pays up to $17.60 / hour ($16.60 / hour plus monthly bonus opportunities...

Customer Care Representative, Human Resources

  • Jackson, MS (5 miles from Flowood, MS)
  • 16 days ago
  • Jackson, MS (5 miles from Flowood, MS)
  • 16 days ago

Required Experience: At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR Associate's degree...

Remote Work

Customer Service Representative-Remote (Bilingual: Spanish and English)

  • Jackson, MS (5 miles from Flowood, MS)
  • 19 days ago
  • Jackson, MS (5 miles from Flowood, MS)
  • 19 days ago

Concentrix Customer Service Representative-Remote (Bilingual: Spanish and English) in Jackson , Mississippi Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description...

Remote Work

Customer Service Representative

  • Pearl, MS (4 miles from Flowood, MS)
  • 30+ days ago
  • Pearl, MS (4 miles from Flowood, MS)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Inbound Customer Service Agent-Bodewell (Remote)

  • Jackson, MS (5 miles from Flowood, MS)
  • 90+ days ago
  • Jackson, MS (5 miles from Flowood, MS)
  • 90+ days ago

(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....

Remote Work

Relief Customer Service Representative Driver

  • Richland, MS (6 miles from Flowood, MS)
  • 29 days ago
  • Richland, MS (6 miles from Flowood, MS)
  • 29 days ago

The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....

Demographic Data for Flowood, MS

Moving to Flowood, MS? Find some basic demographic data about Flowood, MS below.


Local
National
9,052
1,008
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Flowood, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Flowood, MS offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Flowood, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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