Customer Service Jobs in Gulfport, MS

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-13 of 13 Jobs

Customer Service Associate

  • Diberville, MS (10 miles from Gulfport, MS)
  • 12 hours ago
  • Diberville, MS (10 miles from Gulfport, MS)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Sales and Service (HYBRID)

  • Ocean Springs, MS (18 miles from Gulfport, MS)
  • 20 hours ago
  • Ocean Springs, MS (18 miles from Gulfport, MS)
  • 20 hours ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Customer Service Representative

  • Gulfport, MS
  • 1 day ago
  • Gulfport, MS
  • 1 day ago

Help at Home is hiring a Care Supervisor! Now offering weekly pay! Help at Home, LLCis the nations leading provider of high quality care and support solutions. Our goal is to enable the highest...

Customer Service Representative

  • Ocean Springs, MS (18 miles from Gulfport, MS)
  • 1 day ago
  • Ocean Springs, MS (18 miles from Gulfport, MS)
  • 1 day ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Mini Mall: Customer Experience Associate:Rpt

  • Biloxi, MS (10 miles from Gulfport, MS)
  • 2 days ago
  • Biloxi, MS (10 miles from Gulfport, MS)
  • 2 days ago

H-... MINI MALL: CUSTOMER EXPERIENCE ASSOCIATE:RPT United States - Mississippi - Keesler AFB Regular Part Time Job Description As a Customer Experience Associate at the Exchange, you will be a...

Customer Service Representative

  • Gulfport, MS
  • 3 days ago
  • Gulfport, MS
  • 3 days ago

Job Identification: 11482 Job Category: Customer Service Job Schedule: Full time Company: Mississippi Power...

Customer Service Representative

  • Biloxi, MS (10 miles from Gulfport, MS)
  • 5 days ago
  • Biloxi, MS (10 miles from Gulfport, MS)
  • 5 days ago

ELS is hiring for the position of Customer Service Representative in Biloxi, Mississippi....

Sales & Customer Service Associate Full-Time

  • Gulfport, MS
  • 12 days ago
  • Gulfport, MS
  • 12 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Sales & Customer Service Associate Part-Time

  • Gulfport, MS
  • 15 days ago
  • Gulfport, MS
  • 15 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Saucier, MS (14 miles from Gulfport, MS)
  • 21 days ago
  • Saucier, MS (14 miles from Gulfport, MS)
  • 21 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail Customer Service Associate

  • Gulfport, MS
  • 30+ days ago
  • Gulfport, MS
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 10431 Old Highway 49, Gulfport,...

U-Box Customer Care Representative (CDL)

  • Gulfport, MS
  • 60+ days ago
  • Gulfport, MS
  • 60+ days ago

Location: 1132 Pass Rd, Gulfport, Mississippi 39501 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...

Retail Customer Service Cashier

  • Biloxi, MS (9 miles from Gulfport, MS)
  • 60+ days ago
  • Biloxi, MS (9 miles from Gulfport, MS)
  • 60+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Gulfport, MS

Moving to Gulfport, MS? Find some basic demographic data about Gulfport, MS below.


Local
National
93,966
2,127
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Gulfport, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Gulfport, MS offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gulfport, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »