Customer Service Jobs in Hattiesburg, MS

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Customer Accounts Advisor

  • Hattiesburg, MS
  • 2 days ago
  • Hattiesburg, MS
  • 2 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Customer Service Representative

  • Hattiesburg, MS
  • 4 days ago
  • Hattiesburg, MS
  • 4 days ago

as a Customer Service Representative....

Customer Service Associate - Temporary

  • Hattiesburg, MS
  • 6 days ago
  • Hattiesburg, MS
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loan Servicing Customer Service Representative

  • Hattiesburg, MS
  • 8 days ago
  • Hattiesburg, MS
  • 8 days ago

Job Description: At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services....

Sales & Customer Service Associate Full-Time

  • Hattiesburg, MS
  • 15 days ago
  • Hattiesburg, MS
  • 15 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Sales & Customer Service Associate Part-Time

  • Hattiesburg, MS
  • 15 days ago
  • Hattiesburg, MS
  • 15 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Relations Specialist

  • Hattiesburg, MS
  • 18 days ago
  • Hattiesburg, MS
  • 18 days ago

Join Our Team and Make an Impact in Human Resources! Are you a people-oriented professional with strong organizational skills? Do you thrive in a fast-paced environment where you can make a...

Pharmacy Customer Service Associate

  • Hattiesburg, MS
  • 21 days ago
  • Hattiesburg, MS
  • 21 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loan Servicing Customer Service Representative (Part Time)

  • Hattiesburg, MS
  • 90+ days ago
  • Hattiesburg, MS
  • 90+ days ago

Job Description: At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services....

Retail Customer Service Associate

  • Hattiesburg, MS
  • 30+ days ago
  • Hattiesburg, MS
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6080 U S Highway 98, Hattiesburg...

Customer Service Representative

  • Hattiesburg, MS
  • 30+ days ago
  • Hattiesburg, MS
  • 30+ days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • Richton, MS (24 miles from Hattiesburg, MS)
  • 30+ days ago
  • Richton, MS (24 miles from Hattiesburg, MS)
  • 30+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Hattiesburg, MS
  • 90+ days ago
  • Hattiesburg, MS
  • 90+ days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Representative - Hattiesburg

  • Hattiesburg, MS
  • 90+ days ago
  • Hattiesburg, MS
  • 90+ days ago

The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....

Demographic Data for Hattiesburg, MS

Moving to Hattiesburg, MS? Find some basic demographic data about Hattiesburg, MS below.


Local
National
90,490
2,422
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hattiesburg, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hattiesburg, MS offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hattiesburg, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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