Customer Service Jobs in Jackson, MS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pearl Interactive Network Remote Customer Service Representative in Jackson , Mississippi Pearl Interactive Network is sourcing Remote Customer Service Representatives....
Remote WorkThe heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Customer Service Representative
- Ridgeland, MS (9 miles from Jackson, MS)
- 1 day ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 1 day ago
Store 2723432: 725 Rice Rd, Ridgeland, Mississippi 39157 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
See for information regarding this classificationsTypically requires High School Diploma or equivalent and 5-7 years of experience.
Retail Customer Service Cashier
- Flowood, MS (5 miles from Jackson, MS)
- 3 days ago
- Flowood, MS (5 miles from Jackson, MS)
- 3 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Onsite- Jackson/ Ridgeland Area
- Ridgeland, MS (9 miles from Jackson, MS)
- 3 days ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 3 days ago
Required Start date: 4/22/25 SHIFT IS MONDAY- FRIDAY Fully Onsite position Office Location: Jackson area Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives...
Customer Service Associate - Temporary
- Byram, MS (8 miles from Jackson, MS)
- 5 days ago
- Byram, MS (8 miles from Jackson, MS)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Flowood, MS (5 miles from Jackson, MS)
- 6 days ago
- Flowood, MS (5 miles from Jackson, MS)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Madison, MS (15 miles from Jackson, MS)
- 7 days ago
- Madison, MS (15 miles from Jackson, MS)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative, Full or Part Time
- Clinton, MS (11 miles from Jackson, MS)
- 8 days ago
- Clinton, MS (11 miles from Jackson, MS)
- 8 days ago
Store 2723751: 550 Springridge Rd, Clinton, Mississippi 39056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Customer Service Representative
- Pearl, MS (5 miles from Jackson, MS)
- 10 days ago
- Pearl, MS (5 miles from Jackson, MS)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service & Retail Front Desk Associate - Store #161 - 2240 N. Highland
- Jackson, MS
- 14 days ago
- Jackson, MS
- 14 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS (9 miles from Jackson, MS)
- 18 days ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 18 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS (9 miles from Jackson, MS)
- 20 days ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 20 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Demographic Data for Jackson, MS
Moving to Jackson, MS? Find some basic demographic data about Jackson, MS below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Jackson, MS
Highest Education Level
Customer Services in Jackson, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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