Customer Service Jobs in Madison, MS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Jackson, MS (15 miles from Madison, MS)
- 5 hours ago
- Jackson, MS (15 miles from Madison, MS)
- 5 hours ago
Role Overview This entry-level position focuses on processing customer orders accurately and handling incoming service inquiries under direct supervision. The primary goal is to deliver a seamless...
F&I Customer Support Associate or Consultant
- Jackson, MS (15 miles from Madison, MS)
- 6 hours ago
- Jackson, MS (15 miles from Madison, MS)
- 6 hours ago
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
Customer Service Representative
- Ridgeland, MS (6 miles from Madison, MS)
- 1 day ago
- Ridgeland, MS (6 miles from Madison, MS)
- 1 day ago
Store 2723432: 725 Rice Rd, Ridgeland, Mississippi 39157 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Pearl, MS (17 miles from Madison, MS)
- 2 days ago
- Pearl, MS (17 miles from Madison, MS)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
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Pharmacy Customer Service Associate
- Ridgeland, MS (6 miles from Madison, MS)
- 2 days ago
- Ridgeland, MS (6 miles from Madison, MS)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
U-Box Customer Care Representative (CDL)
- Pearl, MS (17 miles from Madison, MS)
- 3 days ago
- Pearl, MS (17 miles from Madison, MS)
- 3 days ago
Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Inbound Customer Service Agent - Consumer Relations (Remote)
- Jackson, MS (15 miles from Madison, MS)
- 8 days ago
- Jackson, MS (15 miles from Madison, MS)
- 8 days ago
(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....
Remote WorkApple Specialist - Retail Customer Service and Sales - (Seasonal)
- Ridgeland, MS (6 miles from Madison, MS)
- 14 days ago
- Ridgeland, MS (6 miles from Madison, MS)
- 14 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Commercial Lines - Customer Service Representative
- Ridgeland, MS (6 miles from Madison, MS)
- 16 days ago
- Ridgeland, MS (6 miles from Madison, MS)
- 16 days ago
A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives SUMMARY: The Commercial Lines Customer Service Representative is responsible...
Retail Customer Service Cashier
- Jackson, MS (15 miles from Madison, MS)
- 17 days ago
- Jackson, MS (15 miles from Madison, MS)
- 17 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Bilingual Spanish Customer Service Representative - Remote
- Jackson, MS (15 miles from Madison, MS)
- 17 days ago
- Jackson, MS (15 miles from Madison, MS)
- 17 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Relations Specialist - South MS
- Pearl, MS (17 miles from Madison, MS)
- 26 days ago
- Pearl, MS (17 miles from Madison, MS)
- 26 days ago
### **Customer Relations Specialist - South MS**The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success...
Sales & Customer Service Associate- Full Time
- Flowood, MS (12 miles from Madison, MS)
- 30+ days ago
- Flowood, MS (12 miles from Madison, MS)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Sales & Customer Service Associate-Part Time
- Flowood, MS (12 miles from Madison, MS)
- 30+ days ago
- Flowood, MS (12 miles from Madison, MS)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Madison, MS
Moving to Madison, MS? Find some basic demographic data about Madison, MS below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Madison, MS
Highest Education Level
Customer Services in Madison, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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