Customer Service Jobs in Ocean Springs, MS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Pascagoula, MS (13 miles from Ocean Springs, MS)
- 18 hours ago
- Pascagoula, MS (13 miles from Ocean Springs, MS)
- 18 hours ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative, Full or Part Time
- Ocean Springs, MS
- 2 days ago
- Ocean Springs, MS
- 2 days ago
Store 2723461: 1104 Bienville Blvd, Ocean Springs, Mississippi 39564 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 3 days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Sales and Service (HYBRID)
- Ocean Springs, MS
- 5 days ago
- Ocean Springs, MS
- 5 days ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Customer Service Representative
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 5 days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 5 days ago
Help at Home is hiring a Care Supervisor!** **Now offering weekly pay!** Help at Home, LLCis the nation's leading provider of high quality care and support solutions. Our goal is to enable the...
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 7 days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 7 days ago
Job Identification: 11482 Job Category: Customer Service Job Schedule: Full time Company: Mississippi Power...
Sales & Customer Service Associate Full-Time
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 17 days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 17 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Sales & Customer Service Associate Part-Time
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 20 days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 20 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Pharmacy Customer Service Associate
- Pascagoula, MS (13 miles from Ocean Springs, MS)
- 30+ days ago
- Pascagoula, MS (13 miles from Ocean Springs, MS)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 30+ days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Associate
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 30+ days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 10431 Old Highway 49, Gulfport,...
Customer Service Associate/CUSTO044514/Pascagoula
- Pascagoula, MS (13 miles from Ocean Springs, MS)
- 30+ days ago
- Pascagoula, MS (13 miles from Ocean Springs, MS)
- 30+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
U-Box Customer Care Representative (CDL)
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 60+ days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 60+ days ago
Location: 1132 Pass Rd, Gulfport, Mississippi 39501 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...
Retail Customer Service Cashier
- Biloxi, MS (13 miles from Ocean Springs, MS)
- 60+ days ago
- Biloxi, MS (13 miles from Ocean Springs, MS)
- 60+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Ocean Springs, MS
Moving to Ocean Springs, MS? Find some basic demographic data about Ocean Springs, MS below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Ocean Springs, MS
Highest Education Level
Customer Services in Ocean Springs, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »