Customer Service Jobs in Richland, MS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative III
- Jackson, MS (4 miles from Richland, MS)
- 2 days ago
- Jackson, MS (4 miles from Richland, MS)
- 2 days ago
Characteristics of Work See MSPB Careers for information regarding this classifications Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health...
Customer Service Representative - PT R0171902
- Jackson, MS (4 miles from Richland, MS)
- 3 days ago
- Jackson, MS (4 miles from Richland, MS)
- 3 days ago
This is a Job Description for a Customer Service Representative -- PT in Jackson, MS.Summary: Immediately hiring!...
Customer Service Representative - Onsite- Jackson/ Ridgeland Area
- Ridgeland, MS (13 miles from Richland, MS)
- 3 days ago
- Ridgeland, MS (13 miles from Richland, MS)
- 3 days ago
Required Start date: 5/28/25 SHIFT IS MONDAY- FRIDAY Fully Onsite position Office Location: Jackson area Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives...
Customer Relations Specialist - South MS
- Pearl, MS (3 miles from Richland, MS)
- 5 days ago
- Pearl, MS (3 miles from Richland, MS)
- 5 days ago
### **Customer Relations Specialist - South MS**The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success...
Customer Service Associate - Temporary
- Madison, MS (19 miles from Richland, MS)
- 9 days ago
- Madison, MS (19 miles from Richland, MS)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Madison, MS (19 miles from Richland, MS)
- 11 days ago
- Madison, MS (19 miles from Richland, MS)
- 11 days ago
Qualifications: High School graduate or equivalent Customer service experience - 2 years Basic computer knowledge MS office knowledge Job Duties: 1....
Customer Service Representative
- Clinton, MS (14 miles from Richland, MS)
- 13 days ago
- Clinton, MS (14 miles from Richland, MS)
- 13 days ago
Store 2723746: 549 Hwy 80 W, Clinton, Mississippi 39056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Madison, MS (19 miles from Richland, MS)
- 14 days ago
- Madison, MS (19 miles from Richland, MS)
- 14 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Sales & Customer Service Associate- Full Time
- Flowood, MS (6 miles from Richland, MS)
- 17 days ago
- Flowood, MS (6 miles from Richland, MS)
- 17 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Sales & Customer Service Associate-Part Time
- Flowood, MS (6 miles from Richland, MS)
- 17 days ago
- Flowood, MS (6 miles from Richland, MS)
- 17 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative - Jackson, MS Airport
- Jackson, MS (4 miles from Richland, MS)
- 20 days ago
- Jackson, MS (4 miles from Richland, MS)
- 20 days ago
Overview CUSTOMER SERVICE EXPERIENCE REPRESENTATIVE Full time opportunity at the Jackson, MS International Airport This position pays up to $17.60 / hour ($16.60 / hour plus monthly bonus opportunities...
Customer Care Representative, Human Resources
- Jackson, MS (4 miles from Richland, MS)
- 20 days ago
- Jackson, MS (4 miles from Richland, MS)
- 20 days ago
Required Experience: At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR Associate's degree...
Remote WorkRetail Customer Service Cashier
- Flowood, MS (6 miles from Richland, MS)
- 30+ days ago
- Flowood, MS (6 miles from Richland, MS)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Inbound Customer Service Agent-Bodewell (Remote)
- Jackson, MS (4 miles from Richland, MS)
- 90+ days ago
- Jackson, MS (4 miles from Richland, MS)
- 90+ days ago
(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....
Remote WorkThe Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
Demographic Data for Richland, MS
Moving to Richland, MS? Find some basic demographic data about Richland, MS below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Richland, MS
Highest Education Level
Customer Services in Richland, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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