Customer Service Jobs in Southaven, MS

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 40 Jobs
WAI Global

Distribution Center Customer Service Representative

Description WAI is excited to announce that we're expanding our team and seeking a dedicated Distribution Center Customer Service Representative to help us continue our commitment to excellence....

Customer Service Representative

  • Memphis, TN (13 miles from Southaven, MS)
  • 10 hours ago
  • Memphis, TN (13 miles from Southaven, MS)
  • 10 hours ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Memphis, TN (13 miles from Southaven, MS)
  • 20 hours ago
  • Memphis, TN (13 miles from Southaven, MS)
  • 20 hours ago

Join Glass Doctor for More Than Just a Job! At Glass Doctor, we live our Code of Values by... showing RESPECT for all people, acting with INTEGRITY in all dealings, serving customers with...

Fulfillment Center Customer Service Agent

  • Memphis, TN (13 miles from Southaven, MS)
  • 20 hours ago
  • Memphis, TN (13 miles from Southaven, MS)
  • 20 hours ago

Responsibilities: Field incoming telephone calls and emails from customers, providing prompt and professional responses. Communicate with customers via telephone and email regarding products,...

Customer Service Associate

  • West Memphis, AR (14 miles from Southaven, MS)
  • 1 day ago
  • West Memphis, AR (14 miles from Southaven, MS)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

If you have a relentless mindset for excellence in customer service, consider joining us at our site in Southaven, Mississippi!...

Customer Service Associate - Temporary

  • Horn Lake, MS (2 miles from Southaven, MS)
  • 4 days ago
  • Horn Lake, MS (2 miles from Southaven, MS)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Collierville, TN (21 miles from Southaven, MS)
  • 5 days ago
  • Collierville, TN (21 miles from Southaven, MS)
  • 5 days ago

Customer Service Representative Responsibilities: Provide customer follow-up, recording and tracking progress in Daily Contact Tracker....

Customer Service Representative

  • Memphis, TN (13 miles from Southaven, MS)
  • 5 days ago
  • Memphis, TN (13 miles from Southaven, MS)
  • 5 days ago

Customer Support Representatives are responsible for providing highly professional, courteous, and caring customer service....

Customer Service Representative

  • Memphis, TN (13 miles from Southaven, MS)
  • 5 days ago
  • Memphis, TN (13 miles from Southaven, MS)
  • 5 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Pre-Licensed Customer Service Representative - Remote

  • Memphis, TN (13 miles from Southaven, MS)
  • 5 days ago
  • Memphis, TN (13 miles from Southaven, MS)
  • 5 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Representative - 2nd Shift

  • Southaven, MS
  • 6 days ago
  • Southaven, MS
  • 6 days ago

If you have a relentless mindset for excellence in customer service, consider joining us at our site in Southaven, Mississippi!...

Retail Customer Service Supervisor

  • Collierville, TN (21 miles from Southaven, MS)
  • 7 days ago
  • Collierville, TN (21 miles from Southaven, MS)
  • 7 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)

  • Memphis, TN (13 miles from Southaven, MS)
  • 7 days ago
  • Memphis, TN (13 miles from Southaven, MS)
  • 7 days ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Pharmacy Customer Service Associate

  • Southaven, MS
  • 8 days ago
  • Southaven, MS
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Southaven, MS

Moving to Southaven, MS? Find some basic demographic data about Southaven, MS below.


Local
National
51,939
1,154
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Southaven, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Southaven, MS offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Southaven, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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