Customer Service Jobs in Acton, MT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Billings, MT (21 miles from Acton, MT)
- 30+ days ago
- Billings, MT (21 miles from Acton, MT)
- 30+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Laurel, MT (19 miles from Acton, MT)
- 30+ days ago
- Laurel, MT (19 miles from Acton, MT)
- 30+ days ago
Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company....
Customer Service Representative
- Billings, MT (21 miles from Acton, MT)
- 30+ days ago
- Billings, MT (21 miles from Acton, MT)
- 30+ days ago
As a Customer Service Representative, you will Be the face of the branch, providing exceptional customer service to every guest, every time Quote, prepare work orders & invoices, and receive payment...
- Billings, MT (21 miles from Acton, MT)
- 30+ days ago
- Billings, MT (21 miles from Acton, MT)
- 30+ days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
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Retail Customer Service Associate
- Billings, MT (21 miles from Acton, MT)
- 45+ days ago
- Billings, MT (21 miles from Acton, MT)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4420 KING AVE E, BILLINGS, MT 59101...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Acton, MT
Highest Education Level
Customer Services in Acton, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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