Customer Service Jobs in Moncton, NB
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Air Liquide Home Healthcare Canada is currently recruiting a highly energetic and motivated Bilingual Customer Service Agent (Care Coordinator) for our Moncton location....
Store 6002017: 301 Elmwood Driveive, Moncton, New Brunswick E1A 1X5 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Remote Bilingual Customer Service Representative ALL CANADA
- Moncton, NB
- 12 days ago
- Moncton, NB
- 12 days ago
service Qualifications - Bilingual (English & French) Fluency in both languages is mandatory. - Call Center Experience Previous experience is highly preferred, but a strong customer service mindset...
Remote WorkCustomer Service Representative
- Salisbury, NB (12 miles from Moncton, NB)
- 12 days ago
- Salisbury, NB (12 miles from Moncton, NB)
- 12 days ago
Store 6002016: 2986 Fredericton Road, Salisbury, New Brunswick E4J 2G1 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer...
Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support....
Must possess exceptional customer service skills....
Post Office Customer Service Representative
- Dieppe, NB (4 miles from Moncton, NB)
- 90+ days ago
- Dieppe, NB (4 miles from Moncton, NB)
- 90+ days ago
Store 6002019: 64 Rue Champlain, Dieppe, New Brunswick E1A 1N3 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Moncton, NB
Highest Education Level
Customer Services in Moncton, NB offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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